Host Person Mayfair - Bellagio

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

We are seeking a vibrant and engaging Host Person to play a pivotal role in providing exceptional guest experiences. Your primary responsibility will be to greet guests with courtesy, timeliness, and professionalism, setting the tone for a memorable dining experience. Additionally, you will contribute to maintaining a clean, organized, and well-stocked outlet. As a Host Person, you will collaborate closely with Food Servers, Bus Persons, and Food Service Runners to enhance guest interactions and provide accurate table information.

THE STARTING RATE: $19.4661/hr

THE DAY-TO-DAY:

• CommunicatewithRestaurant Reservationsregarding specialorders,cakeorders,specialrequests - responsible for conveyingallsuchinformationtomanagement.

• Maintainknowledgeofscheduleddailyactivitiesandin-housegroups,dailyhousecount,table/seat/stationnumbers,proper tablesetups,roomcapacity,hoursofoperation,pricerangeanddresscodeoftherestaurant.

• Greetguestspromptlyastheyentertherestaurant.

• Answerphones,keepaccuratecountofreservationsandhandlereservationbook.

• Ensuremenus have proper inserts and are current according to themost recent change and replace allmenus in poor condition.

• Communicate the needs of the guests to the kitchen andmanagement.

• Provide timely updates to management regarding guest reactions and comments, offering assistance as required to guarantee the seamless operation and delivery of high-quality service.

• Frequentlycheckbackwithguestswhoarewaitingtobeseated;makeitevidenttogueststhattheyhavenotbeenforgotten andthattablesarebeingpreparedforthem.

• Monitorandmaintaincleanliness,sanitation,andorganizationofassignedworkareas.

• Shutdownpodiumandforwardphones tovoice-loopatendofshift.

IDEAL CANDIDATE:

• Previous customer service experience in a similar role.

• Prior experience in a high-volume fine dining environment.

• Working knowledge of reservation systems such as: SevenRooms or OpenTable.

• Strong attention to detail and a proactive approach to maintaining cleanliness and organization.

• Excellent communication skills and the ability to collaborate effectively with team members.

• Ability to thrive in a fast-paced environment and remain composed under pressure.

• Demonstrates a strong desire to learn and grow, seeking opportunities for personal and professional development.

• Flexibility to work various shifts/hours as needed per on call requirements.

MINIMUM REQUIREMENTS:

• Work varied shifts, to include weekends and holidays.

RESTAURAUNT DETAILS:

• Hours of operation:

  • Sunday to Thursday: 5:00 PM to 10:00 PM
    Friday to Saturday: 5:00 PM to 11:00 PM
    
    Mayfair After Dark
    Fri - Sat: 11:00 PM - 1:00 AM

  • (May work before/after these times for opening and closing procedures)

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally.

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.

• Free meals in our employee dining room.

• Free parking on and off shift.

• Healthcare, financial, and time off benefits.

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

Are you ready to JOIN THE SHOW? Apply today!