Senior UX Designer

Imagine designing digital experiences that simplify and improve the lives of millions of people every single day. Partnering with Aquent, a global retail powerhouse is looking for a visionary design leader to transform how customers interact with their services, ensuring every order, delivery, and tracking experience is seamless, reliable, and intuitive. In this role, you will have the unique opportunity to drive high-impact design strategies, collaborate with cross-functional leaders, and shape the future of digital commerce at an unprecedented scale.

About the Opportunity

We have partnered with a world-renowned retail leader dedicated to making everyday shopping convenient, affordable, and seamless. By joining this collaborative and forward-thinking digital experience team, you will play a pivotal role in simplifying the customer journey. You will focus on building confidence and convenience for millions of users, translating complex user needs into elegant, scalable design solutions that align perfectly with strategic business goals.

What You'll Do

• Develop and refine customer-facing interaction designs and user journeys based on data analysis and emerging user consumption trends.
• Collaborate with key stakeholders to align user experience solutions with business goals and communicate design rationale effectively.
• Create interactive prototypes and detailed design specifications adhering to user-centered principles and native platform guidelines.
• Partner with research teams to execute usability testing, analyze feedback, and rapidly iterate designs to enhance product effectiveness.
• Manage cross-functional partnerships to integrate user insights into product development and optimize touchpoints across the entire customer journey.

What You'll Bring

• Proven expertise in user experience design, including user journeys, interaction design, and creating intuitive end-to-end experiences.
• Strong proficiency in Figma, prototyping, and applying user-centered design principles to develop thoughtful, scalable solutions.
• Experience building strong stakeholder relationships through effective communication, collaboration, and consensus-building.
• Ability to leverage customer insights along with qualitative and quantitative data to inform design decisions and strategies.
• Skilled in usability testing, rapid iteration, and translating insights and feedback into actionable design solutions.
• Demonstrated ability to independently solve complex design challenges, identify opportunities, and navigate ambiguity.
• Excellent verbal, written, and presentation skills with the ability to clearly communicate design rationale across cross-functional teams.