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New

Medical Biller

Vaco
$22 - $25 / Hour
United States, New York, New York
Oct 29, 2026

Company: Nursing Home

Position: Medical Biller

Location: Highland Park, NJ

Start:ASAP -LOA

Payrate: $22/hr -$25/hr

Fully Onsite 8-4 or 9-5

Here is a complete, ready-to-post Job Description tailored for a private-pay nursing home environment where polished communication and family service are key.

Accounts Receivable & Billing Specialist

Location: [City, State]

About the Role

We are seeking an experienced, detail-oriented, and highly compassionate Accounts Receivable & Billing Specialist to manage private-pay billing and collections across our 3 premier nursing home facilities.

In this role, you will be the primary point of contact for resident billing inquiries, statement processing, and payment collections. Because our resident community is predominantly private-pay with minimal Medicare/Medicaid processing, this role relies heavily on building strong relationships with residents, family members, and power-of-attorney representatives. Exceptional customer service, high-touch communication, and empathy toward the aging population are critical to success.

Key Responsibilities

Billing & Account Management: Prepare, verify, and issue monthly private-pay statements and billing invoices across 3 nursing home locations.

Accounts Receivable: Monitor accounts receivable balances, log incoming payments, reconcile account discrepancies, and maintain clear ledger notes.

Collections & Follow-Up: Conduct respectful, professional collection efforts on delinquent accounts while upholding the highest standards of dignity and customer care.

High-Touch Family Communication: Serve as the main contact for residents and family members seeking clarity on invoices, payment plans, and account status.

Resident Trust Accounts: Assist with managing resident trust funds, monthly ledgers, and account reconcilements as needed.

Administrative Support: Maintain accurate records, digital files, and cross-facility reporting for management review.

Qualifications & Requirements

Experience: 1-2 years of billing, accounts receivable, or healthcare business office experience preferred.

Customer Service Focus: Proven experience working with seniors, families, or in high-touch/high-service customer environments.

Strong Communication Skills: Clear, professional verbal and written communication skills with the ability to navigate delicate financial conversations with patience, tact, and clarity.

Attention to Detail: High degree of accuracy in recordkeeping, data entry, and numerical reconciliation.

Software Proficiency: Comfortable working with billing software, spreadsheets (Excel/Google Sheets), and basic financial systems.

By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions.
EEO Notice

Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com.

Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.

Representation Notice

By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly).

Privacy Notice

Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies.

  • California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
  • Virginia residents may access our state specific policies here.
  • Residents of all other states may access our policies here.
  • Canadian residents may access our policies in English here and in French here.
  • Residents of countries governed by GDPR may access our policies here.

Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (https://www.highspring.com/ai-use-notices/). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring.

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

  • the individual's skill sets, experience and training;
  • licensure and certification requirements;
  • office location and other geographic considerations;
  • other business and organizational needs.

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

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