Scrum Master w/EDI Experience

TISTA is seeking a Scrum Master in support of a critical application within the federal agency. The Scrum Master will lead a scrum team, provide management, steer direction, administration, quality assurance, and leadership of staff execution for assigned projects. As our Scrum Master you will provide day-to-day support and management of scrum teams including quality monitoring and SME-level inputs to improve the overall performance of the assigned projects; support of configuration and release management, and assessment and authorization to VA IT development/ sustainment project(s) as needed.

At TISTA, you'll do meaningful, missiondriven work that improves lives alongside teammates you trust and leaders who are transparent and supportive. We invest in your learning and internal mobility so you can build a career that keeps advancing. We're proud to serve and hire Veterans, and we put people first in everything we do.

TISTA associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Tuition Reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more!

• Provide day-to-day management guidance and direction to scrum teams in the execution of tasks.
• Manage resources and project based on timelines established in the project plan, and monitor progress.
• Use proven software development methodologies, including Large Scale Scrum (LeSS), SAFe, VIP and Process Asset Library (PAL) that assure that all contract-driven activities are identified, documented, and tracked so that the contract shall continuously be evaluated and monitored for timely and quality service.
• Act as primary interface (liaison) with client and ensure client's needs are met within the scope of this project and our contract.
• Provide project financial and resource management.
• Plan and conduct Program Increment (PI) Planning, manage PI-Planning session in accordance with SAFe and in alignment with VA VIP process.
• Provide detailed metrics and dashboard covering tasks, assigned resources, and story points including burn down charts.
• Identify, communicate, mitigate and manage project risks; provide weekly updates to manager and PMSS Risk Manager on issues/risks requiring escalation.
• Plan and support Sprint and Build releases for all environment, and coordinate with Test and CM Manager to ensure adequate and timely support.
• Collect and maintain all release documents and ensure that compliance user stories have been completed and approved by assigned Release Manager.
• Ensure all Scrum ceremonies (Sprint Planning, Daily Scrum, Backlog Refinement, Sprint Review, Retrospective) happen efficiently and are productive.
• Ensure dependencies are surfaced, communicated, tracked, and resolved efficiently leading to fewer delays and smoother collaboration.
• Drives retrospective meetings to identify actionable improvements.
• Helps the team set achievable goals and facilitates discussions.
• Fosters an environment of open communication, trust, and teamwork.
• Collaborate with the Business Analyst and Program Manager to deliver weekly, iteration-based, and quarterly reports detailing accomplishments, objectives etc
• Assists with effective backlog management. Helps clarify goals, scope, and product domain.

• 10 years of experience supporting software development programs.
• 5 years of experience leading a program using either LeSS or SAFe (required).
• Strong experience as a Scrum Master in an Agile development methodology.
• Proven ability to lead scrum teams in the execution of project tasks and providing monitoring including risk/issues management.
• Experience managing scrum teams within the VA, specifically working knowledge of VA's VIP management process (nice to have).
• Knowledge of methodologies, technologies, frameworks, and toolsets such as Agile methodology, Scaled Agile Framework (SAFe), Agility, Jira, etc.
• Electronic Data Interchange (EDI) domain expertise (eBilling, ePharmacy & eInsurance) required.
• Experience in the healthcare domain, including knowledge of Electronic Data Interchange (EDI) standards like 837, 835, 270/271, 276/277, 278 and NCPDP as required by HIPAA regulations to support Scrum teams in delivering EDI solutions and ensuring compliance.
• Deep understanding of scaled agile development methodologies (SAFe).
• This role is the primary interface with the customer and requires high-level of professionalism; and oral and written communications skills.
• Knowledgeable in using Confluence (Nice to have)
• Knowledgeable in using Version One/Agility (Nice to have)
• Extensive knowledge of Jira (Including, Roadmaps, Dashboard, Reports.

Education:

• Bachelor's Degree in Engineering, Computer Science, Systems, Business or related scientific / technical discipline.
• Eight (8) years of additional relevant experience may be substituted for education (18 years total).

Clearance:

• The ability to pass a Tier 2/Modest Background Investigation.

Location:

• Remote, USA.

Pay Range:

• The suggested pay for this position ranges from $69,240 to $90,500.
• The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.
• Also, certain positions are eligible for additional forms of compensation, such as bonuses.
• TISTA associates are eligible to participate in our comprehensive benefits plan! More information can be found here: https://tistatech.com/working-at-tista/.