Bilingual Loan Specialist - 006

Hiring Immediately!

Sun Loan Company has proudly served communities for over 30 years, helping customers build financial stability with care, respect, and professionalism.

We are seeking a Bilingual Loan Specialist (English/Spanish) to join our Austin branch. This role is ideal for someone energetic, motivated, and committed to longterm growth.

As a Loan Specialist, you will support the Branch Manager by processing personal installment loans, maintaining accurate documentation, and ensuring compliance with company, state, and federal guidelines. You will also engage customers, drive traffic through community outreach, and help grow the branch through excellent service and sales.

What You'll Do

• Process loan applications, verify documents, and maintain accurate records
• Explain loan terms clearly and professionally
• Make collection calls and assist customers with payment arrangements
• Contact pastdue customers using company tools
• Sell and renew loans to current and prospective customers
• Maintain updated customer information and enter payments
• Support office operations and uphold a professional, welcoming environment

What You Bring

• 1 year customer service experience (any industry)
• Collections experience a plus
• High energy, professionalism, and strong communication skills
• Ability to build relationships and drive customer engagement
• Strong organization, accuracy, and basic math skills
• Bilingual English/Spanish preferred (additional pay consideration)

Schedule

Mon-Thu 8:30-5:30
Fri 8:30-6:00
Sat 8:30-12:30 (Nov-Mar, rotating)
No Sundays

Benefits - Why Sun Loan Is Your Ideal Workplace

• Low-deductible, affordable medical plans, including medical, dental, and vision
• Telehealth access
• On-demand pay
• Competitive salary based on factors such as location, skills, knowledge, competencies, and experience
• 401(k) with company match
• Paid Time Off, including holidays, vacation, and sick time
• Bonus opportunities
• Career development and advancement paths
• Formal and comprehensive training program

Work Authorization Notice

Applicants must be legally authorized to work in the United States without the need for current or future visa sponsorship.
This means:

• Work Authorization Required: Candidates must already possess valid U.S. work authorization permitting employment with any employer.
• No Visa Sponsorship Provided: Sun Loan is unable to sponsor employment visas (e.g., H-1B, O-1) or assume responsibility for transferring existing sponsorships.

Sun Loan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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