Sr. CPU Product Application Engineer

WHAT YOU DO AT AMD CHANGES EVERYTHING

At AMD, our mission is to build great products that accelerate next-generation computing experiences-from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you'll discover the real differentiator is our culture. We push the limits of innovation to solve the world's most important challenges-striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career.

THE ROLE:

Join AMD's Datacenter Product Application Engineering team supporting ourEPYC ServerProcessorscustomers across Cloud,Enterprise,HPCand Sovereign AIsegments. In this customer-centric role, you willdirectly workwithAMD's key customers,field application engineering teams,internal development and validation teams, and cross-functional stakeholders to bring next-generation server platforms to market powered by AMD'sEPYC CPUs-and ensure their successful deployment in customer data centers.

THE PERSON:

The candidate must be highly motivated, innovative, and be able to work in a fast-paced environment. The candidate must be able to quickly analyze different customer scenarios to come up with the best approach to tackle tough problems. The successful candidate will have strong analytical skills and debug methodology, strong communication skills, be self-motivated, and have a desire to help customers solve problems.

KEY RESPONSIBILITIES:

• Directly manage technical interaction withAMD's key customersto enable deployment of AMDEPYC CPUincustomersystems.
• Supportcustomersin the bring-up and validation of AMDEPYC CPUsin their system, guidecustomerson use of AMD tools, qualification test methods, and analysis of test results.
• Lead the debug ofcustomer-reportedissues (hardware,firmware), working with a cross-functionalteamand driving the root cause investigation.
• Work withcustomerson the development of manufacturing/screen tests to ensure reliability atscale.
• Understandcustomerrequirements and schedule,identifygaps in AMDofferingand work with other stakeholders to close them.
• Author design guidelines, technical presentations, and training material.
• Provide recommendationsto improve customer experience with our SW and HW.
  

PREFERRED EXPERIENCE:

• Experience in customer-facing roles such as application engineeringfor Data CenterCPU.
• Strong knowledge in serverand data center systemarchitectureandinterfaces, and relevant industry standards such asDDR,PCIe, SPI/eSPI, I3C/I2C.
• Strong knowledgein electrical validation and signal integrity ofhigh speedsignals.
• Strong System Level debugging skills with hands-onexperiencesin system bring-up, HW debug, and performance optimizations on various system architectures.
• Understanding and experience working with Enterprise Linuxenvironment(Ubuntu, CentOS/RHEL and SLES).
• Excellent oral and written communication skills to communicate technical results clearly and accurately.
• Experience or knowledge of server firmware/BIOS settings, boot process, servermonitoringandmanagementSW.
• Experience in Data Center system design, server design
• Knowledge of Shell/BASH, C/C++, Python, orotherframeworkis a plus.

ACADEMIC CREDENTIALS:

• Bachelor's or Master's degree in electrical or computer engineeringor related equivalent

LOCATION:

• Santa Clara, CA (preferred)
• Austin, TX

This role is not eligible for visa sponsorship.

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Benefits offered are described: AMD benefits at a glance.

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process.

AMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD's "Responsible AI Policy" is available here.

This posting is for an existing vacancy.