Manager, Human Resources - Pacific Northwest Retina (Seattle Area)

Pacific Northwest Retina is a premier, physician-led retina practice delivering exceptional vitreoretinal care across Washington State. With multiple clinic locations staffed by fellowship-trained retina specialists, we are committed to clinical excellence and a compassionate patient experience.

Pacific Northwest Retina is an affiliate of Retina Consultants of America (RCA), one of the nation's largest retina-focused Management Services Organizations (MSOs). RCA is in the process of being acquired by Cencora, with an anticipated close date of December 31, 2026 - representing an exciting chapter of growth and expanded resources for our practice and the broader RCA network.

Position Summary

The Manager, Human Resources serves as the strategic HR partner, employee champion, talent driver, and change leader for Pacific Northwest Retina. This role aligns business and HR strategies across our multi-site retina practice while acting as the key HR liaison to RCA, coordinating practice-level HR needs under the MSO services agreement.

Working with HR Shared Services and Centers of Expertise (COEs), this role leads HR interventions that balance local practice needs with the evolving global HR strategy of the Cencora enterprise. The Senior HRBP will also manage and develop a team of HR business partners and play a critical role in navigating the Cencora acquisition integration.

The ideal candidate is a seasoned HR generalist - preferably from a physician clinic or specialty medical practice - who can operate within the dynamics of a physician-owned practice supported by an MSO during a period of significant organizational change.

Primary Duties and Responsibilities

Strategic Partnership & Business Alignment

• Partner with physician leadership, the Practice Administrator/COO, and clinic managers to develop and implement people strategies and workforce plans aligned with business objectives.

• Advise senior leaders on talent growth strategies and technical capability pipelines.

• Provide coaching to business leaders to deliver on their people goals.

• Lead the design of structures that improve individual and organizational performance.

RCA & Cencora Coordination

• Primary HR liaison between Pacific Northwest Retina and RCA/Cencora's corporate HR team and organizational capabilities

• Coordinate with RCA/Cencora on centralized programs including benefits, HRIS/payroll, compensation benchmarking, and shared HR policies.

• Partner with COEs to drive performance management, learning & development, succession planning, and key HR processes.

• Lead the implementation of standardized HR processes aligned with RCA/ Cencora frameworks.

Cencora Acquisition Integration

• Actively participate in the integration workstream - aligning local HR policies, benefits, and compensation with Cencora standards.

• Communicate changes to associates with clarity, empathy, and transparency.

• Support cultural integration while preserving the practice's physician-led identity.

• Ensure continuity of associate experience during system migrations and organizational restructuring.

• Change Management

• Enable change management planning and activities, with particular focus on the Cencora transition.

• Champion and support adoption for communication strategies that keep associates informed and engaged during periods of change.

Associate Relations

• Manage highly complex associate relations issues that may have significant business impact.

• Ensure successful resolution of Labor Relations issues in partnership with the Employee Relations COE.

• Conduct investigations and manage sensitive workplace matters with discretion.

• Compensation, Benefits & Total Rewards

• Evaluate and manage compensation structures, benefits programs, and incentive plans in partnership with RCA and Cencora COEs.

• Lead local execution of benefits enrollment and support transition to Cencora platforms.

Compliance & Policy

• Ensure compliance with all Washington State and federal employment laws, including FMLA, ADA, FLSA, HIPAA, OSHA, Washington Paid Family & Medical Leave, WA Cares Fund, and applicable municipal labor laws.

• Align local policies with RCA and Cencora enterprise standards.

• Maintain and update the employee handbook; oversee workers' compensation and leave administration.

HR Operations & Systems

• Manage day-to-day HR operations utilizing RCA's centralized HRIS, payroll, and timekeeping platforms.

• Produce HR analytics and reporting for practice leadership and RCA/Cencora stakeholders.

• Support HRIS and payroll system migrations during the Cencora integration.

• Practice Growth

• Lead the HR workstream for new clinic openings, including staffing plans, recruitment, and onboarding.

• Support integration of team members from acquired or merged practices.

Required

• Bachelor's degree in Human Resources, Business Administration, Healthcare Administration, or related field.

• 3-5 years experience in Human Resources required. Experience with healthcare providers/practices preferred.

• Experience supporting multi-site organizations.

• Deep knowledge of Washington State and federal employment laws.

• Experience managing and developing HR teams.

• Strong consultative, facilitation, communication, and presentation skills.

• Strong analytical and problem-solving skills.

• Proficiency with HRIS platforms (e.g., ADP, Paylocity, UKG, Workday, or similar).

Preferred

• Experience in a physician clinic, medical group, or specialty practice setting.

• Experience within an MSO, DSO, or PE-backed healthcare model.

• Experience supporting organizations through mergers, acquisitions, or corporate integrations.

• Experience with ophthalmology, retina, or specialty surgical practices.

• Familiarity with ophthalmic clinical roles and credentialing requirements.

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora

*This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

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