Agile Product Owner

Job Description:

WHY CHOOSE US?
Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

WHAT YOU NEED TO KNOW ABOUT THE JOB:
The Agile Product Owner is responsible for maximizing the value of business applications and technology solutions delivered by Agile teams within the Scaled Agile Framework (SAFe). This role combines Agile product ownership with subject matter expertise to ensure that technology designs meet the needs of end users within an assigned unit.

The role partners with other business stakeholders to lead the definition, prioritization, and delivery of features assigned to a single agile team that includes Developers, Administrators, Technical Quality Assurance Specialists, and Subject Matter Experts. This role is responsible for ensuring technical integrity, compliance, and innovation across assigned systems.

Assigned to complex technologies, this role is responsible for developing requirements and specifications for new features/functionality, maintaining data integrity, troubleshooting issues and documenting procedures. The individual applies specialized expertise to resolve critical issues and execute projects of high complexity, scope, size and risk. They actively participate in industry and knowledge-sharing groups, driving innovation by researching and implementing current and emerging technology solutions. As a project lead, they provide training, mentorship, and guidance to staff while also offering support and leadership to all team members throughout the project lifecycle.

The work location for this exciting opportunity is virtual with a preference to be in proximity to Fairfield, NJ. The selected candidate will work 100% remotely from home and can be located anywhere in the United States but must work an east coast schedule.

WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
* Act as the Product Owner on an Agile team, managing the team backlog and ensuring alignment with business priorities.
* Collaborate with stakeholders to gather, define, and prioritize requirements and translate them into actionable user stories.
* Participate in Program Increment (PI) Planning, sprint planning, reviews, and retrospectives.
* Serve as the subject matter expert for specific business application(s) to the business unit, and liaison to the Information Technology Department and external technical teams as necessary. Provide escalated user support relating to the utilization of the business application(s).
* Research, analyze and apply emerging trends to projects and operations. Contribute strategic expertise to large-scale initiatives.
* Analyze business and user needs, emerging technologies, and risks in order to make recommendations, develop documentation of requirements and translate requirements into proper system specifications. Ensure systems are optimized to support business objectives and processes. Lead and participate in efforts related to implementations, releases and systems modifications.
* Ensure high data integrity is maintained and reported. Analyze and validate data. Design and prepare customized reports, document report specifications and ensure standard reporting procedures are aligned with business reporting requirements.
* Execute business application-related processes and transactions as needed. Develop and execute test procedures and cases as needed.
* Develop performance metrics to monitor and improve applications and processes. Develop project status reports for senior management review.
* Ensure compliance with regulatory regulations, Information Security Regulations, and Internal standard operating procedures.
* Provide training and guidance to other staff. Lead and contribute expertise to projects.

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Scope: Individual contributor with comprehensive knowledge in specific area. Ability to execute highly complex or specialized projects. Adapt precedent and may make significant departures from traditional approaches to develop solutions.

Note: Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas.
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WHAT YOU NEED TO SUCCEED (required/minimum qualifications):
* Education: Bachelor's degree required
* Experience: Minimum 10 years of related experience or equivalent combination of education and related experience required

Skills & Abilities:
* Effective verbal and written communication skills.
* Ability to apply technical expertise to resolve problems.
* Ability to effectively prioritize and execute tasks efficiently.
* Ability to work on a team.
* Ability to be 24-hour on-call during period of major disaster.
* Travel: Travel may be required

WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):
* CSM and CSPO certification preferred.
* A sense of unparalleled passion, energy, and eagerness to contribute to and support the mission of the Red Cross.

*Combination of candidate's education and general experience satisfies requirements so long as the total years equate to description's minimum education and general experience years combined (Certification cannot be substituted).

Physical Requirements
Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Ability to use a personal computer, applicable software, and office equipment for sustained periods of time. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions.

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PAY INFORMATION:
The annual salary range for this position is $125K - $140K. We do not offer an annual bonus for this role.

Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. **We will review specific salary information at the time of phone screening based upon your location & experience.**

This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded.

BENEFITS FOR YOU:
As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:
* Medical, Dental Vision plans
* Health Spending Accounts & Flexible Spending Accounts
* PTO: Starting at 19 days a year; based on type of job and tenure
* Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
* 401K with up to 6% match
* Paid Family Leave
* Employee Assistance
* Disability and Insurance: Short + Long Term
* Service Awards and recognition

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The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce.American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights