Orientation and Training Coordinator

Location: Onsite Reedsville, PA

Schedule: Mon - Friday 7:30 a.m. - 4:30 p.m.

What work will you perform?

The Orientation Coordinator serves as the first point of contact for new Owner-Operators (internally known as Business Capacity Owners or BCO's) joining Landstar, creating a welcoming and supportive onboarding experience that sets the foundation for long-term success. Your background developing strong relationships and delivering information in an engaging manner will make you successful in providing classroom and one-on-one coaching. This is a great opportunity for continued development in training and to expand your experience in the transportation industry while helping new Owner-Operators gain the knowledge, confidence, and tools needed to navigate the Landstar system and operate successfully as independent business owners.

Essential Responsibilities:

• Conduct orientation classroom instruction to introduce new owner-operators to the Landstar systems including internal resources, Landstar guidelines and policies, hazardous materials, regulatory information, and "Decision Driving" skills and techniques.
• Provide an open forum for new owner-operators to ask questions and provide solutions
• Advise new owner-operations on best practices on how to find Landstar agents and loads.
• Maintain owner operator data in all required systems, updating as necessary.
• Participate in Safety meetings; sometimes during non-business hours, weekends, or off-site
• Other duties as assigned

Required Minimum Experience and Education:

• High school diploma or GED
• 1 year of experience as a teacher, trainer, instructor, facilitator, coach, onboarding specialist
• or
• 1 year of experience in operations, sales or customer service

Preferred Experience:

• 1 year of experience in the transportation or logistics industry
• 1 year of experience working directly with the public or in a customer-facing environment

Knowledge, Skills, and Abilities:

• Passion for teaching, mentoring, and helping others succeed
• Exceptional customer service and relationship-building abilities with a diverse audience
• Strong organizational and time-management skills with attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency with Microsoft Office and other business systems
• Ability to work independently while maintaining a positive, team-oriented approach

Why work at Landstar?

Landstar is seeking hard-working and dedicated employees committed to exceeding the expectations of those we serve. We employ a highly diverse workforce and welcome employees from all cultures and backgrounds to our team.

Our workplace culture is second-to-none. Landstar provides a safe and professional work environment in which to thrive and grow. We offer competitive compensation, robust benefit plans including affordable medical plans, employer 401(k) match, paid time off, tuition assistance and much more.

If you want to be part of a top-notch transportation company with an emphasis on safety, service, teamwork, and dedication then Landstar is the place for you!

Landstar is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by federal, state or local laws. Landstar will provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should send an e-mail to employment@landstar.com.

Privacy Policy

Landstar uses application information only for employment related purposes, including background investigations and regulatory compliance. Landstar will not disclose the information to any other person or entity, unless compelled by force of law. Landstar stores your application information on computers operated by Ceridian. This on-line application software is provided by Ceridian under an agreement which specifies that Ceridian will not disclose or make any use of application information stored on its secure servers.