Senior Manager, Customer Data and Marketing Analytics

We're looking for people who put their innovation to work to advance our success - and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.

Drive enterprise-wide customer data excellence and marketing performance intelligence by establishing customer data standards and governance, defining commercial use cases, leading performance marketing measurement, attribution, and data-driven storytelling.

Partnering across businesses and functions (Sales, Marketing, IT, Privacy/Legal, and agencies), you will establish customer data requirements, ensure data quality, accessibility, and compliance, evolve the marketing analytics ecosystem; and translate insights into decisions that improve financial impact of our customer and marketing investments.

WHAT YOU WILL EXPERIENCE IN THIS POSITION:

Key Responsibilities

Customer Data Domain Leadership & Governance

• Own the customer data domain end to end across enterprise systems, including hierarchies, entity structures, legal and tax attributes, segmentation, and relationship mapping

• Set enterprise standards, definitions, and policies; lead governance forums and serve as the decision authority for prioritization across systems, businesses and product brands

• Partner with Master Data Management and businesses on golden customer record adoption, quality rules, survivorship logic (which source wins when data conflicts), and system integrations

• Manage the customer data backlog spanning quality fixes, onboarding and validation, and integration work

• Define and monitor data quality KPIs, lead root cause analysis, and drive continuous improvement

• Ensure GDPR and other applicable privacy compliance, including classifications and access controls, in partnership with Privacy and Legal

• Lead change management for customer data and measurement processes

• Coordinate across business segments & functions with Data Stewards and Data Governance on definitions, lineage, and golden record adoption

• Apply systems thinking to optimize the end-to-end flow of customer data across platforms, domains, and business processes

Marketing Performance, Analytics & Measurement

• Implement the enterprise marketing analytics strategy, partnering with business units on measurement plans across brands

• Lead initiatives to improve marketing ROI by advancing investments to outcomes (leads, revenue, and efficiency)

• Develop consistent attribution and incrementality frameworks; establish ROI measurement standards and experimentation approaches

• Synthesize cross-channel performance data into actionable recommendations for media allocation, experience optimization, and lead management programs

• Develop and maintain dashboards and performance reporting for stakeholders from tactical teams to C-suite executives using tools such as Power BI or Tableau

• Partner with agencies for clear planning, reporting, and insights; continuously improve campaign performance, targeting, and measurement rigor

YOU HAVE:

• Bachelors degree in Business, Marketing Analytics, Data Science, or a related field

• Ideally 10+ years of progressive experience in data management, analytics, business analysis, performance marketing, media planning/buying, or related roles

• 5+ years of direct experience with customer data, Master Data Management, and/or data governance in enterprise environments

• Experience leading cross-functional initiatives and influencing senior stakeholders

• Familiarity with data governance tooling (catalogs, lineage, quality platforms)

• Working knowledge of cloud data warehouses (Snowflake, AWS, Azure) and database systems with the ability to collaborate effectively with technical teams

• Familiarity with GDPR & global regulations that govern customer data

• Proven expertise in marketing measurement and analytics, including experimentation, funnel diagnostics, incrementality, and translating insights into decisions

• Experience developing attribution frameworks and ROI standards across paid media and digital experiences (programmatic, paid social/search as applicable) with working knowledge of traditional channels

• Proven ability to lead cross-functional initiatives, influence stakeholders, and drive organizational change

WE HAVE:

• A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day

  • nVent is a leading global provider of electrical connection and protection solutions. We believe our inventive electrical solutions enable safer systems and ensure a more secure world. We design, manufacture, market, install and service high performance products and solutions that connect and protect some of the world's most sensitive equipment, buildings and critical processes. We offer a comprehensive range of systems protection and electrical connections solutions across industry-leading brands that are recognized globally for quality, reliability and innovation.

  • Our principal office is in London and our management office in the United States is in Minneapolis. Our robust portfolio of leading electrical product brands dates back more than 100 years and includes nVent CADDY, ERICO, HOFFMAN, ILSCO, SCHROFF and TRACHTE. Learn more at www.nvent.com.

• Commitment to strengthen communities where our employees live and work

  • We encourage and support the philanthropic activities of our employees worldwide

  • Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate money

• Core values that shape our culture and drive us to deliver the best for our employees and our customers. We're known for being:

  • Innovative & adaptable

  • Dedicated to absolute integrity

  • Focused on the customer first

  • Respectful and team oriented

  • Optimistic and energizing

  • Accountable for performance

• Benefits to support the lives of our employees

Pay Transparency

nVent's pay scale is based on the expected range of base pay for this job and the employee's work location. Employee pay within this range will be based on a combination of factors including knowledge, skills, abilities, experience, education, and performance. Where federal, state, or local minimum wage requirements exist, employee pay will comply.

Compensation Range:

Depending on the position offered, employee may be eligible for other forms of compensation, such as annual incentives.

Benefit Overview

At nVent, we value our people and their health and well-being. We provide a broad benefits package with meaningful programs for eligible full-time employees that includes:

• Medical, dental, and vision plans along with flexible spending accounts, short-term and long-term disability benefits, critical illness, accident insurance and life insurance.

• A 401(k) retirement plan and an employee stock purchase plan - both include a company match.

• Other supplemental benefits may include tuition reimbursement, caregiver, personal and parental leave, back-up care services, paid time off including volunteer time, a well-being program, and/or legal & identity theft protection.

At nVent, we connect and protect our customers with inventive electrical solutions. People are our most valuable asset. Inclusion and diversity means that we celebrate and encourage each other's authenticity because we understand that uniqueness sparks growth.