New

Medical Billing Customer Service Representative

University of California - Los Angeles Health

United States, California, Los Angeles

May 20, 2026

Description

Provide key leadership within a world-class health organization. Ensure the delivery of exceptional, compassionate and appropriate patient care. Take your professional expertise to the next level. UCan do all this and more at UCLA Health.

The Billing Customer Service Representative will be responsible for:

Performing all required duties within the patient accounting system
Serving as a primary source for Customer Service assistance and ensuring customer satisfaction
Handling a high volume of incoming customer service calls in a call-center environment
Having a positive demeanor, good verbal and written communication skills, and professional in all aspects

Salary Range: $29.04 - $38.29/Hourly

Qualifications

We're seeking detail-oriented, self-directed professional with:

Requiredtwo years recent professional medical billing collection experience as well as two years of customer service experience
Working experience with Medi-Cal, Medicare, HMO, and PPO insurances
Experience using online payer sites with the ability to check claim status, denials, and eligibility
Knowledge of MS Word and MS Excel software
Knowledge of CPT, ICD-10, and HCPC codes
Must be an effective multi-tasker in order to meet daily production and quality standards