Communications Program Coordinator

Job Posting Title:

----

Hiring Department:

----

Position Open To:

----

Weekly Scheduled Hours:

----

FLSA Status:

----

Earliest Start Date:

----

Position Duration:

----

Location:

----

Job Details:

Dell Medical School is seeking a Communications Program Coordinator for TCMHP.

This is a state-funded position sponsored by the Texas Child Mental Health Care Consortium (TCMHCC). TCMHCC was created by the 86th Texas Legislature to leverage the expertise and capacity of the health-related institutions of higher education to address urgent mental health challenges and improve the mental health care system in this state in relation to children, adolescents, and perinatal women. The University of Texas Dell Medical School is a Health-Related Institution (HRI) for the TCMHCC.

This position has an end date of 8/31/2027, renewable based upon availability of funding, work performance, and progress towards goals.

This position will be assigned as a remote position with an expectation to work on-site for some of the scheduled work week, which will require that you work and live in central Texas. Remote work will require reliable internet access and a suitable workspace free from distractions. DMS HR will contact employees to confirm location of residence and work location is allowable by UT standards. Failing to accurately report work location may result in revocation of approval of Flexible Work Arrangement and/or other disciplinary action.

Candidates selected for interviews will be asked to submit three samples of newsletters, website pages, flyers/brochures, or other relevant content they significantly contributed to creating.

For each sample, please include:

* Your role in the concept development, design, and content creation

*Your role in editing and final production

*Your role in distribution or dissemination

*The goals or intended audience for the piece

*Any results or performance metrics available (e.g., engagement, reach, conversions)

*The tools or software used (e.g., Adobe Creative Suite, Canva, CMS platforms)

The Communications Program Coordinator will lead the creation of visually compelling and accessible communication materials that elevate awareness, utilization, and impact of programs within the Texas Child Mental Health Care Consortium (TCMHCC), including the Child Psychiatric Access Network (CPAN), Perinatal Psychiatric Access Network (PeriPAN), and Texas Child Health Access Through Telemedicine (TCHATT).

This role is central to translating complex clinical and behavioral health information into engaging visual content that supports outreach to providers, schools, community organizations, and families across Texas.

This role is central to translating complex clinical and behavioral health information into engaging visual content that supports outreach to providers, schools, community organizations, and families across Texas.

The Communications Program Coordinator supports communication efforts by contributing to the planning and execution of strategic messaging. While aligned with system-wide branding and communication standards, the role focuses on advancing the goals of the assigned department through content development, audience engagement, and event support. The position collaborates with subject matter experts, clinicians, outreach teams, and administrative leaders to create and disseminate content across digital, print, and live platforms. This role plays a key part in promoting program impact, supporting internal and external communications, and ensuring message consistency across audiences.

Executes Communication Strategies

• Creates and implements communication plans tailored to Consortium program goals.

• Collaborates with subject matter experts to translate technical content into accessible language.

• Aligns messaging with system-wide branding and communication standards. Ensure all communications align with legislative priorities, university standards, and consortium goals.

• Monitors engagement and performance metrics and prepares reports for internal leadership and external stakeholders, including the Texas Child Mental Health Care Consortium (TCMHCC).

Creates and Disseminates Targeted Content

• Create multimedia assets (e.g., short videos, digital campaigns) to increase program visibility and engagement.

• Maintain and update program websites and digital assets including website design and content editing in WordPress.

• Monitor engagement metrics and recommend improvements to optimize reach among providers, educators, and families.

• Develops written and visual content including infographics, slide decks, flyers, brochures, social media graphics, reports, newsletters, logos, videos, and social media posts.

• Tailors content for various audiences such as clinicians, educators, families, and community partners.

• Disseminates content through websites, newsletters, and digital marketing tools.

• Ensures accuracy, clarity, and adherence to branding and accessibility standards across multiple mental health initiatives .

• Participates in proofreading, editing, and publishing processes to ensure adherence to Consortium guidelines .

• Ensure ADA and accessibility compliance for digital materials.

Supports Program and Event Communications

• Plans and develops communication materials for presentations, webinars, meetings, and special events supporting TCMHCC programs.

• Ensures availability of communication collateral for internal and external engagements.

• Collaborates with outreach teams, printing vendors, translation vendors, and finance departments to ensure timely production and dissemination of communication collateral, including multilingual materials.

• Assist with internal communications, including employee newsletters, program updates, websites/hubs, employee biographies, and cross-department initiatives.

• Prepares talking points and presentation materials for clinicians and leadership.

• Coordinates with outreach teams to align messaging and logistics.

• Represents the program in interdepartmental and inter-institutional meetings.

Maintains Communication Standards and Processes

• Develops and maintains standard operating procedures for communication workflows.

• Participates in quality assurance reviews of content and materials.

• Supports internal communications such as employee newsletters and updates.

• Advises on best practices for inclusive and effective communication.

• Maintains distribution lists and manages document access across platforms such as Microsoft Office, Google Workspace, Box, Mailchimp, Salesforce, and SharePoint.

• Manage document access for a range of internal and external stakeholder groups.

• Maintain inventory of communications inventory.

• Maintains organized repositories of design, content, and digital assets, including inventory tracking of communication materials.

Collaborates Across Teams

• Serves as liaison between the assigned department and Communications, and other support teams.

• Participates in cross-functional project teams.

• Collaborates closely with clinicians, educators, and program leaders to ensure communications are accurate, timely, and audience-centered.

• Provides communication support for organizational initiatives.

• Builds relationships to support alignment and message consistency.

• Contributes to a culture of collaboration and continuous improvement.

MARGINAL OR PERIODIC FUNCTIONS:

• Attends community outreach events and health fairs to support visibility and engagement.

• Assists with video production and multimedia projects.

• Supports executive presentation development.

• Maintains archives of communication materials.

• Performs other duties as assigned.

KNOWLEDGE/SKILLS/ABILITIES

Written Communications

• Writes clearly and succinctly in a variety of communication settings and styles.

• Crafts compelling messages for broad audiences.

• Tailors tone and format to platform.

• Edits for clarity and impact.

Organizational Agility

• Understands how to get things done through formal and informal channels.

• Navigates complex structures.

• Builds relationships across departments.

• Anticipates stakeholder needs.

Planning

• Accurately scopes out length and difficulty of tasks and projects.

• Develops timelines and milestones.

• Allocates resources effectively.

• Adjusts plans based on feedback.

Peer Relationships

• Finds common ground and solves problems for the good of all and is seen as a team player.

• Collaborates effectively with colleagues in other departments.

• Shares credit and seeks input from others.

• Resolves conflicts constructively.

Creativity

• Comes with new and unique ideas; makes connections between unrelated concepts.

• Designs engaging campaigns.

• Innovates under constraints.

• Adapts messaging for impact.

Customer Focus

• Meets the expectations of internal and external stakeholders.

• Tailors content to audience needs.

• Gathers and incorporates feedback.

• Prioritizes clarity and usefulness.

Requires a Bachelor's Degree in Communications, Graphic design, Marketing Public Relations, Journalism, Marketing, or a related field with at least 3 year(s) of experience in communications, marketing, or public affairs.

• Proven ability to translate complex or technical information into clear, audienceappropriate communications.

• Proficiency in designing highquality visual materials using design tools (e.g., Adobe Creative Suite, Canva or other CMS platform).

• Experience managing digital content, including website updates and content management systems (e.g., WordPress).

• Strong writing, editing, proofreading, and quality assurance skills.

• Ability to manage multiple projects, meet deadlines, and coordinate workflows across teams.

• Strong collaboration and stakeholder engagement skills, including working with subject matter experts and external vendors.

• Relevant education or experience may be substituted as appropriate

Relevant education and experience may be substituted as appropriate.

Master's Degree in Communications, Public Relations,or a related field with at least 5 year(s) of experience in healthcare or nonprofit setting.

• Experience with marketing tools, content management systems, and analytics tools.

• Experience supporting healthcare, behavioral health, public health, education, or nonprofit programs.

• Experience using digital communication and data systems, including CMS and CRM platforms such as Mailchimp, WordPress, and Salesforce.

• Experience with project management tools (e.g., Smartsheet, Kanbanchi, or similar platforms).

• Proficiency with file storage and collaboration platforms, including Box, Google Drive, SharePoint/OneDrive, or comparable systems.

• Experience working in multiinstitutional, crossprogram, or consortiumbased communication environments.

• Familiarity with applying and maintaining branding guidelines across multiple institutions or initiatives.

• Familiarity with Texas Child Mental Health Care Consortium programs (CPAN, PeriPAN, TCHATT) or comparable mental health access initiatives.

• Knowledge of state or local mental health systems, policy frameworks, or systems of care.

• Certified Communications Professional (CCP)

• Project Management Professional (PMP)

• Accreditation in Public Relations (APR)

• Certification in digital marketing or analytics (e.g., Google Analytics, HubSpot)

$51,750 + depending on qualifications

• Standard office equipment.

• Repetitive use of a keyboard.

• May be exposed to such occupational hazards as communicable diseases, blood borne pathogens, ionizing and non-ionizing radiation, hazardous medications and disoriented or combative patients, or others.

• Resume/CV

• 3 work references with their contact information; at least one reference should be from a supervisor

• Letter of interest

Importantfor applicants who are NOT current university employees or contingent workers:You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure thatALLRequired Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers:As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questionspresented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

----

Employment Eligibility:

----

Retirement Plan Eligibility:

----

Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

----

Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

----

Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

----

Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

----

E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

----

Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.