New

Child Case Manager (Non-Exempt)

Mercy
paid time off
United States, Texas, Laredo
2500 Zacatecas Street (Show on map)
May 11, 2026
Find your calling at Mercy! The Child Case Manager coordinates and advocates for children and families by identifying needs, connecting services, and supporting continuity of care. This role serves as a primary point of contact for families, providing guidance, resources, and support while collaborating with multidisciplinary partners and ensuring accurate documentation and communication across services. Position Details: Minimum Qualifications : Education: High School Diploma or GED Experience: 2 years' experience working with at risk children and or victims of family violence or a similar setting Language: Bilingual in English and Spanish Certification: Infant and Child CPR First Aid Preferred Qualifications: Education: Bachelor's degree in early childhood education, Social Services, or a related field Languague: Bilingual in English and Spanish Experience: 2 years' experience working with at risk children and or victims of family violence or a similar setting Other Skills, Knowledge, Abilities: * Case management and service coordination * Child and family advocacy * Trauma informed care principles * Crisis intervention and de escalation techniques * Strong verbal and written communication skills * Collaboration within multidisciplinary teams * Documentation and record keeping accuracy Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.