Senior Process Excellence Engineer/AI Coordinator

Light & Wonder's corporate team iscomprisedof incredibletalent thatworks across the enterprise, defying boundaries to provide essential services in an extraordinary manner to ensure the success of the organization and the well-being of employees.

The ideal candidate brings deep expertise in Lean methodology, facilitation, and Value Stream Mapping, combined with a working knowledge of agentic AI tools and intelligent automation. They will have a proven track record of leading large-scale, cross-functional deployments from strategy through sustainment - and will be comfortable operating across organizational boundaries at all levels of the business.

Lean Leadership & Transformation

• Lead end-to-end Lean transformation initiatives across all value stream functions including Operations, Finance, HR, Accounting, and Procurement.

• Design, facilitate, and execute workshops to identify and prioritize improvement opportunities across current and future state maps.

• Drive Kaizen events, rapid improvement workshops, and structured problem-solving activities (A3, DMAIC, 8D) at multiple organizational levels.

• Coach and mentor cross-functional teams, front-line staff, and leadership on Lean principles, waste identification, and continuous improvement culture.

• Establish and track KPIs and performance metrics to validate the impact of Lean initiatives and ensure sustained results.

AI Coordination & Project Management

• Serve as the AI Coordinator for the Process Excellence function - identifying opportunities to integrate AI tools, machine learning models, and agentic workflows into improvement projects.

• Leverage working knowledge of agentic AI platforms to prototype, pilot, and scale intelligent automation solutions that complement Lean improvements.

• Manage a portfolio of concurrent process improvement and AI-enabled projects using structured portfolio and project management frameworks (PMI, Agile/hybrid).

• Develop project charters, roadmaps, resource plans, risk registers, and communication plans for large-scale transformation programs.

• Track and report on project status, milestones, and business outcomes to senior leadership and executive sponsors.

• Partner with IT, Data, and Digital teams to ensure AI tool integration aligns with enterprise architecture, data governance, and compliance standards.

Facilitation & Stakeholder Engagement

• Design and lead highly effective facilitation sessions with diverse stakeholder groups ranging from front-line employees to C-suite executives.

• Build and maintain strong relationships across Operations, Finance, HR, Accounting, Procurement, and Technology to ensure alignment and sponsorship.

• Champion a culture of psychological safety, collaborative problem-solving, and accountability within improvement teams.

• Develop training materials, playbooks, and standard work documentation to institutionalize process excellence capabilities across the organization.

Education & Certification

• Bachelor's or Master's degree preferred.

• Lean certification and/or Six Sigma Black Belt (LSSBB) certification required; Master Black Belt (MBB) designation a strong plus.

Qualifications/Essential Job Functions

• Minimum of 5-10 years of progressive experience in process excellence, continuous improvement, or operational transformation roles.

• Demonstrated experience leading large-scale, enterprise-wide Lean deployments involving multiple business functions, geographies, and hundreds of stakeholders.

• Proven track record of leading Lean transformation beyond Operations - must include documented results in transactional and administrative functions such as Finance, HR, Accounting, and Procurement.

• Experience leading and developing cross-functional teams in a matrixed organization, including influencing without direct authority.

• Experience managing a project portfolio simultaneously, balancing resources, priorities, and executive stakeholder expectations.

• Hands-on experience with AI tools such as large language models, agentic automation frameworks, or machine learning operations (MLOps) platforms.

• Experience implementing Lean management systems (e.g., Obeya, real-time KPI dashboards, AI-augmented daily management).

• Experience with ERP systems (SAP, Oracle, or equivalent) and understanding of system-related process improvement constraints.

• Strategic mindset and strong business acumen, with the ability to identify priority value opportunities by leveraging exceptional problem-solving and decision-making skills.

• This is a Remote position with frequent travel to support Lean transformation and AI Sprints.

The targeted pay range for this role is $140,000-$150,000. The total compensation package for this position may also include applicable incentive compensation, such as an annual performance bonus. Actual compensation packages are based on several factors that may include, but are not limited to skill set, depth of experience, specific work geography, as well as internal equity and alignment with market data.

Work Conditions:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Light & Wonder and its affiliates (collectively, "L&W") are engaged in highly regulated gaming and lottery businesses. As a result, certain L&W employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation, or contracts.In order to ensure L&W complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, L&W requires all its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with L&W (to the extent permitted by law), you shall be asked to consent to L&W conducting a due diligence/background investigation on you.

This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.

Light & Wonder is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.