Patient Access Associate 2 - Bilingual

Inova Transitional Care is looking for a dedicated Patient Access Associate 2- Bilingual to join the team. This is a full-time, on-site, day-shift role working Monday-Friday from 8:00 a.m. - 5:00 p.m. This role is based primarily in Fairfax, with rotations across all Transitional Care locations (Alexandria and Leesburg) to support coverage needs.

Join Inova's Community Health Division - a mission driven team dedicated to reducing disparities, expanding access, and delivering exceptional care to our most vulnerable populations. This is your opportunity to make a meaningful impact where it matters most.

Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

Featured Benefits:

• Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
• Retirement: Inova matches the first 5% of eligible contributions - starting on your first day.
• Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
• Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
• Work/Life Balance: offering paid time off, paid parental leave, flexible work schedules, and remote and hybrid career opportunities.
  

Patient Access Associate 2 Job Responsibilities:

In this role, you will assist patients recently discharged from the hospital as they navigate their recovery and transition across care settings. You'll manage essential administrative processes such as patient registration, phones, referrals, pre-authorizations, financial counseling, transportation coordination, and other office duties, ensuring a seamless and supportive experience for our patients and team.

Minimum Qualifications:

• Experience: 1 year of healthcare patient access experience or 1 year of experience in healthcare revenue cycle Or Bachelors degree in lieu of experience
• Education: High School diploma or equivalent

Preferred Qualifications:

• Bilingual in Spanish
• Ability to work effectively with multidisciplinary teams and provide support across departments
• Strong verbal and written communication skills