Healthcare Technology Educator

General Purpose of Job:

The Intermediate IT Trainer leads training projects, mentors junior trainers, and enhances curriculum for improved efficiency and user engagement. This role includes developing e-learning modules, managing complex training rollouts, and supporting cross-functional training initiatives.

Essential Duties:

This job description is intended to cover the minimum essential duties assigned on a regular basis. Team members may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.

• Lead training projects, including large-scale implementations and system upgrades.
• Mentor entry-level and intermediate trainers, promoting best practices in instructional design.
• Develop advanced e-learning materials and blended learning modules to enhance training efficiency.
• Provide high-level support during go-lives, troubleshooting complex issues as needed.
• Document and maintain training workflows, best practices, and standard operating procedures.
• Partner with peers to design training environment patient scenarios for hands-on learning during training.