Direct Support Supervisor

The Opportunity Are you a natural leader ready to build something great? Mosaic is taking a bold new direction in Pontiac, and we need a Direct Support Supervisor to help steer the ship. In this role, you aren't just managing schedules; you are the architect of a caring community. You will hire, coach, and inspire a team to provide life-changing support for the people we serve. If you have the grit to lead through transition and the heart to advocate for others, we want you on our team.

As a leader in our Pontiac location, you will coordinate and manage program operations while ensuring we meet all regulatory standards. Your day-to-day will involve:

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  Building a Winning Team: Leading the hiring, training, and supervision of direct reports to maximize engagement and results.

  
  
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  Operational Excellence: Managing program operations, including coordinating appointments, activities, and overseeing the accounting of individual finances.

  
  
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  Safety & Advocacy: Monitoring the comfort and safety of individuals while ensuring all environments and activities comply with regulatory requirements.

  
  
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  Community Connection: Assisting individuals with integration into the community by accompanying them to recreational and social activities.

  
  
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  Crisis Leadership: Providing on-call assistance during emergencies and implementing behavior plans or strategies when needed.

  
  
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  Documentation & Stewardship: Maintaining accurate records of activities and developmental progress while managing house petty cash and individual funds.

  
  

SCHEDULE: Flexibility required - generally day hours with some nights, weekends and on call responsibilities

Ideally you have:

• A passion to serve others
• Strong attention to detail and an even stronger desire to serve others in a team environment
• A love of operations and creating seamless, efficient environments
• Excellent time management skills and the ability to juggle multiple responsibilities while communicating honestly about your timelines, challenges and questions.
• Ability to adapt as needed in a growing environment
• Associate's Degree in a related field
• One year experience in a related field
• Certification in CPR or willingness to obtain
• Certification in medication administration or willingness to obtain

Extras we think you'll love:

• Daily Pay
• Health Insurance
• Competitive Pay
• Professional & Personal Development Opportunities
• Tuition Reimbursement
• Paid Time Off (you earn it from day 1!)