Seasonal Greeter

Omni Charlotte Hotel

The Omni Charlotte Hotel welcomes you with refined comfort and the warmth of true North Carolina hospitality. Perfectly situated in the heart of Charlotte's financial district, this AAA Four-Diamond hotel offers both exceptional convenience for business travelers and easy access to the city's top attractions. Connected to 12 city blocks through an enclosed sky bridge, the hotel places you just steps away from the Blumenthal Performing Arts Center, Discovery Place, the Charlotte Convention Center, and the vibrant EpiCentre entertainment district.

At the Omni Charlotte Hotel, our associates thrive in a dynamic, supportive environment that fosters growth, mentorship, and pride in delivering exceptional service. We are guided each day by a culture of respect, gratitude, and empowerment. If you're a friendly, motivated individual with a passion for creating memorable guest experiences, the Omni Charlotte Hotel could be the perfect place for you.

Overview:

The pool host is responsible for facilitating a seamless check-in experience for guests and members at all pool entrances.

Responsibilities:

* Report for scheduled shifts on time and in assigned uniform.

* Ensure resort guests have an exemplary experience through warm welcomes, anticipatory service and fond farewells.

* Ensure all areas are clean, particularly the entrance.

* Responsible for set-up and break-down of towel stations. Ensure all activity areas are well maintained and clean.

* Assist Pool Guest Service Agents as needed by emptying towel bins and ensuring pool areas are free of debris and trash.

* Re-stock towels and other supplies related to the operation; ensure appropriate rotation and prevent shortages.

* Assist in enforcing guest-related pool policies and standards.

* Enforce slide height requirements at the Splash pool.

* Provide a proper wristband to all guests and members as they enter the pool deck.

* Verify guest/member status of each guest upon entry.

* Perform appropriate charges as needed. Utilize the point-of-sale system and run all necessary reports. Follow end of shift balancing.

* Responsible for checking guests into cabanas, as well as escorting them to their assigned cabana. Communicate all arrivals to Food & Beverage team.

* Request identification from guests entering Edge pool appear under the age of 30.

* Be able to help guests and members with any request or know where to direct them.

* Work safely and follow all Omni Safety and Loss Prevention standards.

* Perform other duties as assigned by leadership.

Qualifications:

* Must have a flexible schedule and be available to work weekends and holidays.

* Must be at least 18 years of age.

* Excellent communication skills.

* Must have a flexible schedule and be available to work weekends and holidays.

* High energy with a service mindset and a Can-do attitude

* Conversational English-speaking abilities required.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.