New

Head of Consumer & SMB Data Analytics

Valley National Bank
United States, New Jersey, Morristown
Mar 26, 2026
Responsibilities include but are not limited to: Enable strategic objectives for the Retail and Consumer segment, with new internal and external data sources, tracking key metrics and development of hypotheses. Translate analysis findings and technical topics, visualize data to explain results to a business audience and to senior management. Conduct thorough data analysis to identify trends, patterns, and insights that inform business strategies. Lead the development of predictive models and machine learning algorithms to forecast business outcomes and customer behavior. Partner with Retail team to increase effectiveness and efficiency through a holistic view of consumer relationships, performance scorecards for sales/service effectiveness and geo-spatial insights for branch strategy. Stay current with industry trends and explore the use of AI, new analytics tools, and methodologies. Drive a strong data-driven culture within the company by mentoring data analysts, increasing data capabilities in other internal functions and building data literacy across business teams. Build and lead a team of high-performing business analysts; develop talent to increase data capabilities and financial acumen across the bank.