New

Community Director

Milwaukee School of Engineering (MSOE)
$48k-52k/year - In addition to being located in the heart of downtown Milwaukee, MSOE offers a competitive compensation package including base pay; PTO; 13 paid staff holidays per year; medical, dental, vision, disability, and life insurance plans; 403(b)
vision insurance, parental leave, paid time off, paid holidays, 403(b), retirement plan
United States, Wisconsin, Milwaukee
1025 North Broadway (Show on map)
Mar 25, 2026
Step into a role where every day and every space on campus shapes a student's learning, growth, and sense of belonging. At the heart of campus life, a Community Director isn't just managing a building, they are creating a community where students feel seen, supported, and inspired to grow. You'll help cultivate an environment where students grow intellectually, socially, emotionally, and personally. Every interaction, program, and conversation becomes an opportunity to foster self-discovery, well-being, and a deeper sense of purpose. From designing experiences that connect academic learning with real-life application to supporting students through moments of challenge and transformation, you'll play a vital role in shaping the whole student. If you're passionate about education that develops the mind, body, and spirit-and believe a residence hall can be one of the most powerful learning environments on campus-this is your chance to make a meaningful, lasting impact! Who We Are Milwaukee School of Engineering (MSOE) is an academic institution intrinsically tied to the real world - a confluence of industry knowledge, work ethic and an enduring desire to know more. The university offers Bachelor's and Master's degrees in engineering, computer science, machine learning, user experience, construction management, actuarial science, business and nursing. With about 3,000 students, faculty and staff, MSOE is large enough for big opportunities and small enough for personal attention. A Small University Dedicated to Achieving Big Things MSOE is a supportive environment where everyone is valued. Our method of learning by doing is our distinction: it is how we teach, how we learn and how we serve. MSOE's top priority is serving our students. By joining our community, you are building the leaders of tomorrow. Our Mission MSOE is the university of choice for those seeking an inclusive community of experiential learners driven to solve the complex challenges of today and tomorrow. We are united by our six values - collaboration, excellence, inclusion, innovation, integrity and stewardship - which represent the core of our campus culture. MSOE has embarked on an ambitious strategic plan, Extraordinary Together, that propels the institution forward. At MSOE, we are dedicated to promoting an academic environment marked by an unwavering respect for every individual. Our Leadership MSOE is under the leadership of Dr. Eric Baumgartner. He began his Presidency in January 2026 after having served as the Executive Vice President of Academics at MSOE since 2017. Summary MSOE invites applications for a full-time Community Director to join our Residence Life team. Community Directors are live-on professionals who are responsible for managing the daily operations of their residential community and responding to resident assistant, desk staff, and resident needs during and outside normal working hours. They focus on student development and hold weekly meetings and bi-weekly 1:1 with resident assistants. Community Directors participate in monthly all-communities meetings and weekly Residence Life staff meetings. They support co-curricular efforts to foster a welcoming and inclusive environment that promotes inclusion and belonging. Essential Duties Lead daily operations of a residential community. Conduct regular building walkthroughs to identify maintenance and custodial needs; submit requests and collect follow-up information as needed. Resolve situations involving facilities, psychological concerns, or staff issues. Refer residents and student staff to appropriate campus resources. Perform key and visitor log audits in Omnigo. Directly supervise and mentor 7-14 resident assistants (RAs). Build relationships with residents, Residence Life staff, campus partners, and faculty. Reinforce MSOE's mission, vision, values, and policies by training staff and addressing the community. Collaborate with the Residence Life team to ensure alignment with and support of the Residence Life plan. Collaborate on recruitment, selection, and training processes for professional and student staff. Oversee the opening and closing of residential facilities throughout the year. Support summer camps, programs, and conference groups as needed. Participate in and assist with campus events that support the student experience (e.g., ROAR, Welcome Week, Homecoming, Winterfest, Spring Fling, MLK Day of Service, Friendsgiving, Midnight Breakfast, Light the Lamp). Must maintain full time residence on campus using MSOE facilities. Other Duties & Responsibilities Actively provide oversight for building operations and student team Represent MSOE at events: Be a good representative of MSOE at events. Field questions and concerns from parents and students. Represent MSOE at outside events such as WIACU and ACUHO-I, as well as other conferences. Be an active participant in university-wide committees or activities This above list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time. Qualifications Bachelor's degree required. A minimum two (2) years of related experience required. Experience in student affairs, student life, campus life, or residence life strongly preferred. Understanding of student development theory and practice. Master's degree in student affairs or higher education preferred. Supervisory experience or related skills to support student employees. Strong organizational skills and ability to manage time and priorities effectively. Skills and Abilities Proficient in multiple technology platforms/tools, including Microsoft 365. Knowledge of residence life, student affairs, campus life, or student life areas and operations. Knowledge of or ability to learn about student and community conduct approaches. Knowledge of or ability to learn about the NaBITA Risk Rubric. Ability to maintain effective working relationships and function within a team. Ability to consistently display and uphold the highest standards of conduct and integrity. Ability to work effectively with students, staff, faculty, and parents. Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to effectively communicate in both written and oral form and speak effectively before others. Ability to use numbers to solve problems involving concrete variables in standardized situations. Ability to apply common-sense understanding to carry out written or oral instructions. Physical Demands While performing the duties of this job, the employee is largely sedentary; the ability to move is required. The employee is occasionally required to traverse within their work area and other areas on campus. Work Environment This job operates in a professional office environment. This role uses standard office equipment, including but not limited to computers, phones, photocopiers, and filing cabinets. Why Join MSOE? At MSOE, we invest in our employees' professional and personal growth. MSOE offers competitive, fully comprehensive benefit plans to all full-time employees including medical, dental, life, disability and vision insurance, 13 paid holidays, Paid Time Off, and paid parental leave, as well as a 403(b) retirement plan with company matching of up to 6% of employee earnings and immediate vesting. Educational benefits are available for employees and family members. Plus, employees have access to our state-of-the-art fitness center at no charge. Room/apartment cost is included for this position, as well. Located in the heart of downtown Milwaukee, MSOE is just blocks away from the beautiful lakefront, the theater district, museums, sports and music venues, parks and shopping. To view more detailed information about MSOE, please visit www.msoe.edu/hr. The above statements reflect the general details necessary to describe the principle functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. It is the policy of MSOE to provide equal employment opportunity to all individuals regardless of their race, ethnicity, color, creed, religion, sex, age, national origin, physical or mental disability, military and veteran status, sexual orientation, gender identity, genetic characteristics, marital status or any other characteristic protected by local, state or federal law. This policy applies to all jobs at the University and to all the terms, benefits, and conditions of employment/enrollment. Job Code: 222