Full-Time Store Lead
 The Salvation Army USA Central Territory | |
 United States, Michigan, Detroit | |
 Mar 25, 2026 | |
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Key Responsibilities Sales & Operations * Support management with product sales and acquisition * Implement store opening and closing procedures * Handle banking and daily deposits * Execute strategies to meet product acquisition, production and sales goals * Manage product rotation process and inventory turnover Customer Experience & Store Maintenance * Create an enjoyable shopping experience with positive customer service skills * Handle customer complaints as needed * Support store maintenance and appearance * Maintain displays and floor layout plans * Identify ways to improve store appeal Leadership & Communication * Provide direction to staff in absence of management * Communicate effectively with store management regarding operations * Support implementation of policies and procedures * Document and report concerns in behavior or attitude * Assist others with basic register problem solving What We Offer * Opportunity to make a positive impact in your community * Professional development and growth opportunities * Supportive and mission-driven work environment * Comprehensive benefits package Qualifications Education & Experience * High School Graduate or Equivalent * Retail experience required Skills & Abilities * Ability to speak, write and understand English for effective communication * Basic computer skills including Point of Sales System and payroll program * Proficient cash handling and accurate change-giving abilities * Strong customer service orientation Certifications * Valid Driver's License and personal transportation for bank runs * Must be able to pass a Motor Vehicle Record Search Physical Requirements * Regularly required to stand, use hands, handle, feel, hear, and talk * Frequently required to walk and reach with hands and arms * Occasionally required to climb, balance, stoop, kneel, or crouch * Must regularly lift and/or move up to 25 pounds * Specific vision abilities required: close vision, distance vision, and ability to adjust focus Work Environment * Store environment with quiet to moderate noise level * May be dusty and experience temperature fluctuations based on weather * May stand for extended periods Travel * May be required to travel to various locations for work or training The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply. | |