Mortgage Loan Processor

You place great value in building strong relationships. You enjoy the art of balancing multiple responsibilities and providing support to a team. You find satisfaction in helping others and offering sound advice. Bring your broad range of knowledge, skills and abilities to us as a Mortgage Loan Processor.

The Mortgage Loan Processor is primarily responsible for managing mortgage loan files after initial underwriting review. In some cases, processors may receive files prior to initial underwriting and are responsible for preparing and submitting them for review. This role ensures all conditions are met, documentation is reviewed and complete, and compliance standards are upheld prior to closing. The processor serves as a key liaison between borrowers, realtors, vendors, and internal departments, maintaining proactive communication and managing timelines to meet closing and lock expiration dates. The processor must adhere to Regulation B guidelines and deliver exceptional customer service throughout the loan process.

BOK Financial Mortgage is dedicated to being a respected and recognized top Mortgage Lender in our markets, as well as to being the employer of choice for all mortgage professionals. We are committed to our employees, customers, and community partners, and our mission is to deliver the highest quality mortgage experience with integrity, knowledge, and award-winning service.

We treat each other with dignity and respect, value opinions and differences, and talk openly. We give praise, recognize quality work, and pursue excellence. We are a fun group! We participate in group learning and idea sharing, and practice candid communication through our open-door policy. Problems are brought to the surface, and so are solutions; we're receptive to feedback and constructive criticism. We believe in personal and shared accountability.

• You will be monitoring the files in process for 30-day activity status to insure that Regulation B Guidelines are enforced on all files. Including final evaluation after complex analysis of completed application package and preparing for approval.
• You will input all appraisal information into the computer system to ensure that the underwriting department has all information to review and approve appraisal.
• You'll use your tech savvy to navigate multiple systems to access information.

This level of knowledge is normally acquired through completion of a High School Diploma and 1+ years of directly related experience in mortgage loan processing is preferred or an equivalent combination of education and experience. Experience in customer service, administrative support, or financial services is a plus.

• Basic knowledge of mortgage lending guidelines and regulations (RESPA, Reg B, HMDA, FHA, VA Conventional, FHLMC, FNMA, Bond, Native American, Rural Development, and others as offered)
• Basic knowledge of mortgage loan underwriting criteria.
• Basic knowledge of Compliance guidelines
• Ability to type 50-60 wpm
• Excellent interpersonal, oral, and written communication skills
• Strong attention to detail
• Excellent organizational skills
• Eagerness and willingness to learn