Cashier - Portofino Bay

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just "drive in and drive out."

We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

Position: Cashier

Location: Portofino Bay

Pay rate: $15.50

Schedule: Weekend availability is required.

We are seeking a dedicated Cashier to join our team. You will be responsible for providing top-tier service, handling payments accurately, and ensuring a smooth flow of traffic. As the first point of contact, you will represent our brand with professionalism..

What you'll do

Handle Payments & Cash: Accept cash and credit cards, provide accurate change, and issue receipts for every transaction.

• Manage Your "Bank": Start every shift by counting your "bank" (starting cash) to ensure it's correct. You will also verify your total revenue against your transaction logs at the end of your shift.

• Customer Service & Directions: Greet every customer with a professional attitude. You'll explain parking rates, answer phone calls promptly, and provide directions to local landmarks or streets when asked.

• Keep Traffic Moving: Facilitate the flow of cars through the exit gates to prevent backups, ensuring a smooth experience for every driver.

• Detailed Reporting: Keep an accurate record of cars entering and exiting the facility. You will also prepare shift reports and compile collected revenue once it reaches a certain amount during the day.

• Problem Solving: Handle customer complaints calmly or ask a supervisor for help when needed. You will also fill out "Lost Ticket" forms if a customer cannot find their original ticket.

• Maintain Your Workspace: Keep your booth clean and organized, and pick up any trash in the surrounding area to keep the location looking professional.

• Reliability: Arrive on time for every scheduled shift, in a clean and complete uniform, ready to represent the company.

What you need

• Education & Experience: High school diploma (or equivalent) preferred. We value a strong work ethic and a willingness to learn.

• Mathematical & Financial Accuracy: You must be able to add, subtract, multiply, and divide in all units of measure (whole numbers, fractions, and decimals). Ability to accurately calculate and provide change for cash transactions is essential.

• Technical Proficiency: Ability to use a clock (including standard and military time), calculators, and credit card machines. You should be comfortable learning and operating our digital parking technology and cash register systems.

• Language & Communication: Strong verbal English skills to read and comprehend instructions, memos, and correspondence. You must be able to effectively present information to customers, supervisors, and other employees in a professional manner.

• Reasoning & Problem Solving: Ability to apply common-sense understanding to carry out detailed written or oral instructions. You should be able to stay calm and adapt to changes, delays, or standardized problem-solving situations.

• Interpersonal Excellence: A proven "Service Mindset." You must maintain a pleasant and professional demeanor when speaking on the telephone and with the public, even during busy hours.

• Reliability & Professionalism: A commitment to being on time for every scheduled shift and maintaining a clean, professional appearance in the required uniform.

• Availability: Must be willing to work scheduled shifts, including mandatory weekends, 2nd, or 3rd shifts as required by the location's hiring needs.

• License Requirement: A valid state-issued driver's license with a current address and an acceptable driving record is required (mandatory if the role involves driving a company vehicle).

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• Regularly required to: Sit for extended periods, use hands to finger, handle or feel objects/tools, and reach with hands and arms.

• Occasionally required to: Stand, walk, and assist with maintaining the cleanliness of the booth and surrounding area.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What we offer

• Fantastic opportunities for career growth
• A knowledgeable, high-achieving, experienced team
• Learning opportunities through our internal training program, SP+ University.
• A diverse company that cares about inclusion, innovation, the environment, and more: visit www.spplus.com to learn more.
• A free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7.

For qualifying positions

• 401(k) Match Program*
• Health Insurance, Vision, and Dental*
• Short-Term and Long-Term Life Insurance*

* Benefits package may vary depending on the location

Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

Right to Work Poster

SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting.

As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.

If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact Recruit@spplus.com. We are here to assist you.