Data Intake Associate, Claims Services, Health and Risk Solutions

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.

Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.

The Opportunity:

The Data Intake Associate is responsible for processing and managing claim data with high accuracy and efficiency. This role requires strong attention to detail, proficiency in data management systems, and the ability to work both independently and collaboratively to meet established performance standards and contribute to the overall success of the Claims Services team.

How you will contribute:

• Review, validate, and intake claim data according to established policies and procedures and while maintaining departmental production and quality metrics
• Prioritize daily workload strategically to meet production goals and turnaround time requirements
• Collaborate with peers and team members to meet or exceed daily processing targets
• Establish cooperative and productive relationships with professional resources

What you will bring with you:

• 1-3 years of relevant experience in claims processing or data intake
• Awareness of the claim process and Data Intake policies and procedures
• Demonstrated ability to work independently and as part of a cohesive team
• High level of detail orientation and accuracy
• Proficiency using the Microsoft Office suite of products, especially Microsoft Excel
• Strong written and verbal communication skills
• Demonstrated ability to prioritize and manage multiple tasks
• Ability to travel

Preferred Qualifications

• Pharmacy claim data knowledge
• Experience with claims management systems

Salary Range: $46,000 - $62,100

At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions.

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We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds.

Life is brighter when you work at Sun Life

At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We're proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S., we've also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities.

We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email thebrightside@sunlife.comto request an accommodation.

For applicants residing in California, please read our employee California Privacy Policy and Notice.

We do not require or administer lie detector tests as a condition of employment or continued employment.

Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.