Inside Sales Representative - Broker Sales

Join Triumph!

At Triumph, our vision is a world where freight transactions are accurate and seamless on the most modern and secure freight transaction network. That's why we're looking for passionate, innovative, solutions-oriented people to join our team. We thrive on providing exceptional customer service and we look for team members with an entrepreneurial spirit and a passion to build successful partnerships with our clients. Because at the end of the day our goal is to help our partners businesses run better.

Position Summary: The Inside Sales Representative is an exciting opportunity to grow and develop your selling skills as part of Triumph's Broker vertical new customer acquisition team. Triumph's Broker Vertical focuses on selling the following products to freight brokers:

• Intelligence - provides trucking price data and uses AI to predict trucking prices which allows the broker to increase profit margins

• NextGen Audit - our audit platform uses AI to automate manual backoffice work related to the audit of freight paperwork which helps the broker reduce backoffice costs

• Payments - our payments platform helps brokers pay truckers efficiently and reduce backoffice costs.

You will work on a fast paced, entrepreneurial team to add new customers and upsell existing customers. You will be selling to small and medium sized freight brokers and setting appointments for the U.S based sales team.

Essential Duties & Responsibilities

• Meet weekly, monthly, quarterly, and annual customer appointment targets with outbound calls to qualified brokers and process inbound leads. The role requires significant telephone communications and follow-up with emails to drive new broker appointments.

• Connect with brokers to understand their pricing, audit and payments challenges and articulate the unique benefits of the Triumph solutions. You will utilize open-ended questions to uncover needs, wants, and challenges.

• Link Triumph product features and benefits to the potential customers' needs and drive new broker relationships. You will also consult with existing customers and upsell new capabilities and services.

• Maintains accurate records of all sales activities including sales calls, emails, appointments scheduled, and follow-up activities including the use of Salesforce to maintain accurate records to maximize opportunities.

• Anticipates and seek out potential customers' objections and concerns. Effectively listens and responds to unexpected or challenging questions and effectively handling objections seamlessly.

• Follows up on customer issues to ensure resolution through appropriate internal and external resources. Collaborate with the internal teams to execute strategies that maximize reach and engagement in the broker segment.

• Other duties may be included, as assigned by the manager, according to the needs of the Broker team.

Experience & Education
The successful candidate will possess skills/experience selling new customers, demonstrates analytical and critical thinking skills, and attention to detail. Additionally, the ideal candidate should possess the following:

• Bachelor's Degree is strongly preferred. Will consider four (4) years' experiences in a similar sales environment in lieu of a degree.

• Significant phone sales experience required; 1- 2 years of direct sales experience preferred. Evidence of previous sales success and strong work ethic.

• Understanding of the logistics and transportation industry is a plus.

Skills & Abilities Required

• Must have the desire and abilities to sell over the telephone 7-8 hours a day. High level of verbal communication skills and abilities.

• Demonstrates strong organizational skills, written and oral communication skills, initiative, and the ability to work well within a team, as well as independently.

• Demonstrated ability to pay close attention to detail and provide consistent follow-through is required.

• Proficiency in Microsoft Office Suite (specifically Excel) and Salesforce.

• Ability to understand, manage and communicate technology product value. Ability to build/maintain effective interpersonal relationships.

• Self-directed and a self-starter with an entrepreneurial approach and hands-on experience with ability to plan and manage personal sales goals and objectives.

• Collaborate with the internal teams to execute strategies that maximize reach and engagement in the Broker segment.

Work Environment

• This position is performed in a professional office environment and requires regular use of computers, telephones, and standard office equipment.

• Sit and work at a computer for extended periods

• Communicate frequently by phone and video

• Work in a moderate-noise office environment

• Maintain regular and predictable attendance

• Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

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We offer Medical, Dental, Vision, Paid Time Off, 401k and much more.

Go on. Do it. Apply Today!