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New 
Operations Supervisor
 Brigham & Women's Physicians Organization | |
 United States, Massachusetts, Boston | |
| 45 Francis Street (Show on map) | |
 Mar 25, 2026 | |
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Summary
Responsible for overseeing and coordinating the daily operations of the department, ensuring efficiency, productivity, and adherence to established procedures. Does this position require Patient Care? No Essential Functions -Lead and supervise a team of employees, providing guidance, support, and direction. -Coordinate and optimize workflow processes to maximize efficiency and productivity. -Monitor the progress of operations, identify bottlenecks or areas for improvement, and implement strategies to streamline operations. -Track and assess key performance indicators to evaluate the team's performance and the overall effectiveness of operations. -Identify training needs and provide coaching or training sessions to enhance the skills and knowledge of team members. -Implement and enforce quality control measures to ensure that products or services meet established standards. -Assist in budget planning and control by monitoring expenses, identifying cost-saving opportunities, and ensuring that operations stay within budgetary constraints. -Allocate resources, including personnel, equipment, and materials, effectively to meet operational demands. Education Bachelor's Degree Business required or Bachelor's Degree Related Field of Study required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience Operations experience 5-7 years required and Supervisory/Management Experience 3-5 years preferred Knowledge, Skills and Abilities - Solid understanding of supply chain management, process improvement methodologies, and quality assurance principles. - Proficiency in using operational software, project management tools, and data analysis software. - Strong analytical and problem-solving skills, with the ability to identify issues, analyze data, and implement effective solutions. - Strong communication and interpersonal skills, with the ability to collaborate with stakeholders at various levels. - Ability to adapt to changing priorities, handle multiple projects simultaneously, and work in a fast-paced environment. - Excellent leadership and team management abilities, with a focus on motivating and developing staff. Physical Requirements Brigham and Women's Physicians Organization, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. | |