Remote New

Sr Billing Specialist

Cox
parental leave, paid time off, paid holidays
United States, Georgia, Atlanta
6205 Peachtree Road (Show on map)
Mar 25, 2026
The Senior Billing Specialist is responsible for accurate and timely invoicing across VARs (third party resellers) and retail clients. This role focuses on day-to-day billing operations and process improvements to support customer satisfaction, compliance and revenue integrity. This is a fully remote position- Monday-Friday currently, 8:00am-5:00pm EST (hours subject to change to meet business needs). K ey Responsibilities & Duties Completes end-to-end billing activities for VAR (third-party) and Retail subscription-based billing. Ensures billing operations are completed in accordance with SLA requirements. Work with the Billing Support team by prioritizing, escalating and delivering on dealer or internal requests. Communicate with third party and internal program teams to resolve billing issues. Responsible for generating invoices and preparing various support documentation for multiple third-party partners. Minimum Qualifications: High School Diploma/GED and 5 years' experience in a related field OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 3 years' experience. OR 7 years' experience in a related field Strong communication, organizational, and analytical skills. Detail-oriented with the ability to manage shifting priorities under pressure. Proven ability to work independently and collaboratively across teams. Proficient in Excel, Word, Outlook and MS Teams. Preferred Skills: Strong understanding of ERP systems (e.g., Oracle RMB, SAP), Sales Force, Snowflake and other enterprise reporting or data visualization tools. Experience with OEM billing processes and dealer networks. Familiarity invoice documentation standards. USD 22.02 - 33.08 per hour Compensation: Hourly pay rate is in the range of $22.02 - $33.08/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Benefits: Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.