Office Assistant I, Sleep Center at Medical Arts Pavilion II

ChristianaCare Sleep Center is looking for a Medical Office Assistant I.

ChristianaCare Sleep Center is located at 4735 Ogletown Stanton Road in Newark, Delaware. ChristianaCare Sleep Center offers expert diagnosis and personalized treatment for a wide range of sleep disorders. Our multidisciplinary team provides compassionate care and customized plans to help you achieve better sleep.
Sleep Medicine | ChristianaCare

Services Include:

• Sleep Apnea (including CPAP therapy)
• Insomnia and Hypersomnia
• Restless Legs Syndrome (RLS)
• Narcolepsy
• Parasomnias (sleepwalking, night terrors, teeth grinding, bedwetting)

The Medical Office Assistant I key responsibilities include scheduling appointments with consideration of insurance details, greeting patients professionally to collect demographic and financial information, and processing referral information while maintaining patient confidentiality.

Work Schedule:

• Monday through Friday from 8am to 4:30pm

Why You'll Love Working at ChristianaCare

• Comprehensive, FirstDay Health Coverage:
  Comprehensive firstday coverage, including medical, dental, vision, and life insurance.Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage.Enjoy low deductibles, plus $0 copays for unlimited primary care (inoffice or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.

• Generous Paid Time Off
  Enjoy 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time.

• Tuition Reimbursement for Career Growth
  Advance your education with up to $5,250 per year in tuition reimbursement.

• Grow Your Family with Confidence
  We're here to support every step of your journey to parenthood-whatever that looks like for you. From advanced fertility care through Progyny to free maternity education and support, plus up to $5,000 in adoption assistance, our benefits are designed to help you build your family with confidence and care.

• Paid Parental Leave
  Receive 12 weeks of paid parental leave to support your growing family, after one year of service.

• Retirement Planning & Financial Well-Being
  Access two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%-5% based on service. Plus, take advantage of free financial coaching, counseling, and budgeting support.

Duties / Responsibilities:
TheMedical Office Assistant Iwill collect payments according to insurance guidelines, verify coverage, coordinate referrals, and perform daily reconciliation of appointments and payments. TheMedical Office Assistant Icommunication tasks include answering phone calls professionally, relaying messages accurately, and utilizing EMR to communicate with providers and staff. TheMedical Office Assistant Iensures timely updates to patients on issues until resolved, facilitates necessary testing and appointments, and prepares medical records by scanning and indexing reports into patient charts. TheMedical Office Assistant Iis responsible for researching patient issues and providing timely responses, assisting with administrative tasks such as copying and faxing, and adhering to safety protocols while reporting any unsafe conditions. Additional duties may be assigned as required.

Education Requirements:

• High School Graduate or GED required.

• Experience in a medical office setting is preferred but not required.

Why ChristianaCare

Do you want to make a meaningful impact in people's lives? As aMedical Assistant I, you'll play an essential role in providing high-quality care and supporting better patient outcomes each day. This is more than a job-it's a chance to be part of a mission-driven team focused on improving healthcare.

When we lead with love, excellence is inevitable.
#LI-EH1

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Post End Date

EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/