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Mortgage Banker

Northwest Bank
United States, Ohio, Columbus
Mar 13, 2026
OH0713 NW Bancshares HQ

Job Description

The Mortgage Banker is responsible originating high-quality mortgage and equity loans, while providing excellent service to borrowers and referral sources. This individual also cross-sells bank products and services, while participating as an active member of regional teams.

Essential Functions:

  • Originate permanent conventional and FHA/VA/RD residential mortgage loans, with purposes of purchase, refinance and construction for the centralized channel (Internet, phone, LOS/CRM referrals), home equity loans and lines of credit for the centralized channel (Internet, phone, LOS/CRM referrals), and obtain appropriate financial and credit data to properly disclose and analyze level of risk

  • Assist with borrower communication for construction loan overflow

  • Manage mortgage activity according to bank strategies

  • Interview borrowers to initiate complete, accurate and timely loan applications and disclosures

  • Meet timelines associated with regulatory disclosures

  • Work with processing center to streamline the process from application to closing

  • Maintain thorough knowledge of core lending products and rate/fee structure, thorough knowledge of loan origination system, and working knowledge of related systems

  • Understand borrower needs and recommending appropriate loan products

  • Comply to investor, insurer, and bank policies and procedures

  • Understand and comply with mortgage industry regulations, including the Qualified Mortgage, Dodd-Frank, Home Mortgage Disclosure Act, Fair Credit Reporting Act, the Real Estate Settlement Procedures Act, the Community Reinvestment Act, Mortgage Disclosure Improvement Act, Truth-in-Lending laws, etc.

  • Keep informed of changing rules and regulations, and local real estate and economic trends and developments that may affect loan quality or production

  • Exercise good credit judgment to decision loans within the Retail Loan Policy and individual loan authority limits

  • Ensure loan decisions and recommendations are based on accurate information

  • Manage confidential and sensitive information appropriately

  • Respond to Quality Control reviews in a timely manner

  • Monitor and understand performance of individual portfolio

  • Pro-actively call on abandoned mortgage online applications

  • Respond to online requests for contact via Northwest website

  • Maintain thorough knowledge of all Northwest products and services and actively recommending cross-selling opportunities, and of competitor products and recommending enhancements to NWSB products

  • Promote and maintain a favorable image for the Bank, and customer loyalty by providing superior service to each customer and referral source

  • Work cooperatively with referral sources and mortgage production staff

  • Project professional image that inspires confidence and trust

  • Manage flexible schedule to meet customer needs

  • Ensure compliance with Northwest's policies and procedures, and Federal/State regulations

  • Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency

  • Work as part of a team

  • Work with on-site equipment

Qualifications:

  • Bachelor's Degree in related subject preferred

  • Registration with NMLSR and annual renewal
    * Registering with the Registry and maintain registration
    * Obtaining a unique identifier through the Registry
    * Providing MLO unique identifiers to consumers Upon Hire

Education:

  • Bachelor's Degree in related area of study preferred

Work Experience:

  • 3 - 5 years lending/banking experience, knowledge of secondary market and regulatory guidelines, customer service and sales experience

#LI-MM1

Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

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