Operations Manager

Ready to turn your skills into a career you love? At OTC, being an Operations Manager means more than providing support-it's about growing, earning, and building your future. Whether you're just starting out or bringing years of experience, if you're hardworking and eager to learn, we want you on our team.

What You'll Do:

• Oversee Medius invoice processing, ensuring timely review, approval, and accuracy.
• Manage customer invoicing, including POC (Percentage of Completion) and progress billings.
• Ensure all GL coding is accurate and aligned with financial standards.
• Serve as the primary point of contact for Finance and Accounting, facilitating communication, issue resolution, and financial alignment
• Manage operational and financial reporting, ensuring data accuracy and actionable insights.
• Maintain system integrity by ensuring accurate data entry, order updates, and financial coding.
• Identify discrepancies or gaps in system processes and implement corrective measures.
• Oversee order management processes to ensure orders are properly entered, updated, and progressing according to schedule.
• Proactively identify late orders, stalled projects, or missing updates and take corrective action before escalation.
• Monitor operational workflows to ensure alignment with customer commitments and financial targets.
• Collaborate with sales, service, and project teams to maintain accurate order and project statuses.
• Drive strategic initiatives that improve operational efficiency and financial performance.
• Identify opportunities for process improvement, cost control, and margin enhancement. Support budgeting, forecasting, and long-range planning efforts.
• Knowledge of our CRM package, Selltis is also beneficial.
• Contractor payroll management
• Travel expectations will include travel to other branch offices as needed.
• Perform other duties as assigned/required.

What You'll Need:

• Bachelor's in business or equivalent business experience.
• 3+ years managing service and operations with profit & loss responsibility
• 5+ years experience working in distribution operations.
• Developing and upgrading talent; driving pay for performance and efficiency mindset
• Ability to work under pressure to meet strict deadlines while managing multiple priorities.

Why Join OTC Industrial Technologies?

• Comprehensive Benefits: Our benefits package includes medical, dental, and vision care coverage, short-and long-term disability coverage, and life insurance. We also offer a wellness discount and a stipend for safety shoes & glasses.
• Financial Security: We provide a 401(k) savings plan with an employer match of 50% on the dollar up to 6%, robust referral bonuses, and relocation assistance.
• Work-Life Balance: Enjoy paid time off (PTO) and tuition assistance to support your career growth and personal life.
• Career Growth Opportunities: At OTC Industrial Technologies, we believe in investing in our employees' development. We offer various training programs and career advancement opportunities to help you reach your full potential.

Learn more about OTC here: About Us | OTC Industrial Technologies