Security Officer - Front Desk Agent

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Front Desk Agent in Torrington, CT, you will serve and safeguard clients in a range of industries. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Security Officer with Allied Universal, you will welcome visitors, manage access control, issue credentials, and monitor activity using on-site systems to help support a secure environment. You will respond to questions, document security-related incidents, and communicate clearly with staff and guests. In a location where professionalism matters, you will represent an agile, reliable, and innovative team that puts people first and acts with integrity through teamwork.

Position Type: Part Time

Pay Rate: $17.69 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to visitors, employees and/or vendors at the front desk by following Allied Universal procedures, site-specific policies and when appropriate, emergency response activities.
• Monitor the lobby and entry areas, observe for unusual activity and help to deter security-related incidents through presence, awareness and adherence to post orders.
• Control access by verifying identification, issuing visitor credentials, maintaining visitor and delivery logs, and directing guests to the appropriate contact or location.
• Respond to incidents and critical situations in a calm, problem-solving manner, including notifying site contacts and/or emergency services as directed.
• Complete required reports, shift logs and other documentation, and communicate updates to supervisors and site representatives as needed.

Minimum Requirements:

• Being comfortable using a computer or tablet is preferred.
• Access control and/or badge experience is preferred.
• Customer service experience is preferred.
• A guard card and/or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.