Security Officer - Retail Reception Day Shifts

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Retail Reception Day Shifts in Dallas, TX, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Front Desk Officer in a high-end retail location, you will greet guests and associates, manage access and deliveries, monitor cameras and alarms, and document incidents and service requests. Your calm communication and customer-first approach help support a controlled environment while representing Allied Universal with integrity. Join a caring, agile team that relies on teamwork and innovative thinking to handle fast-paced, customer-facing security-related needs.

Position Type: Full Time

Pay Rate: $18.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients and guests by carrying out security-related procedures, location-specific policies, and when appropriate, emergency response activities at a retail front desk.
• Control access at the front desk by verifying identification, issuing visitor credentials, maintaining sign-in logs, and directing deliveries and/or contractors according to site procedures.
• Monitor cameras, alarms, and front-of-house activity from the front desk to help to deter policy violations and/or suspicious activity, and promptly communicate concerns to store leadership and/or Allied Universal supervision.
• Respond to incidents and critical situations in a calm, problem-solving manner, including supporting evacuations and/or coordinating with law enforcement or emergency services when directed by site procedures.
• Complete timely documentation such as incident reports, shift logs, and customer service interactions, and communicate relevant updates during shift changes.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.