Facilities Manager (Long Island)

NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. Vizient Inc. has ranked NYU Langone the No. 1 comprehensive academic medical center in the country for three years in a row, and U.S. News & World Report recently placed nine of its clinical specialties among the top five in the nation. NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition-free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health.

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Position Summary:
We have an exciting opportunity to join our team as a Facilities Manager.

Within the department of Real Estate Development and Facilities (RED+F), the Facilities Manager will be responsible for supporting and coordinating all aspects of real estate development and facilities management functions for off-site clinical operations. In this capacity, the Facilities Manager will report directly to the Assistant Director, Portfolio Operations up to the Senior Director, Real Estate and the Vice President, Real Estate and Housing. This position requires experience in facilities operations and management, real estate, budgeting, and project management in a clinical environment.

Job Responsibilities:

• Ensuring coordinated systems interoperability through mutual cooperation with institutional personnel and outside vendors on specific projects.
• Facility Operations and Maintenance: Managing day to day operations of all clinical off-site facilities, including management of the tenant coordinators and building staff to ensure properties are well-maintained and operated to the standards appropriate to the use.
• Establishing and maintaining a high level of customer satisfaction with the end-users of the clinical space, including responding to requests or concerns in a timely and effective manner
• Building relationships with landlords in leased space and ensuring appropriate support for tenant issues, enforcing lease provisions and requirements, as appropriate.
• Managing emergencies that arise with respect to the clinical facilities and coordinating appropriate responses and updates to the end users of the space.
• Supervising maintenance of facility infrastructure and mechanical equipment and ensuring compliance with all regulations governing such equipment
• Ensuring properties are managed in compliance with all applicable laws, codes, and standards, including any requirements of third-party regulators such as DOH, The Joint Commission, CMS, and others.
• Monitoring vendor maintenance responsiveness and overall performance, tracking maintenance calls through work order management system, following the RED&F procurement policy and procedures for all outside vendors and negotiate the best pricing possible.
• Developing annual budgets for space in the clinical portfolio and ensuring that each property is managed within the approved expense budgets.
• Maintaining appropriate documentation and records related to all supplies, vendors, contracts, and project work, and communication.
• Interfacing and supporting other departments in the Medical Center including Facilities, Environmental Services, MCIT, Security, Design/Construction and Finance.
• Participating in special projects and performing other duties as required.
• Assisting Project Managers in the implementation of complex upgrades and installations, providing project management and/or technical consulting on complex projects.
• Coordinating other capital projects, renovations, and equipment installations with RED+F project managers.
• Coordinating project requirements for shutdowns, tie-ins, and contractor access.

Minimum Qualifications:

• Bachelor's degree
• 10 years relevant, full-time experience in facilities management, real estate, planning and project management in the field of healthcare, life sciences, or a related area.
• Strong planning and management experience, oral and written presentation skills, and highly-developed communication skills are essential to success in this role.

Preferred Qualifications:

• Ability to synthesize information from many sources to create, articulate, and implement management strategies that will improve service delivery efficiencies and alignment of goals and expectations between the RED+F and the portfolio tenants.
• Capacity and initiative to function independently, assuming ownership and responsibility for daily management and the ability to follow-through on assignments without regular supervision or prompting.
• Familiarity with major planning and real estate development processes (applicability in the healthcare arena is preferred but not essential).
• Leadership to drive projects and work within diverse, cross-functional teams to achieve common objectives and deliver results.
• Exceptional organizational skills and keen attention to detail and accuracy with an ability to manage multiple projects, prioritize work, manage timelines, and control project budgets.
• Proficiency with the technology and media necessary to communicate and reach our tenants in a manner that is open, accessible, and clear.
• Discipline, maturity, and composure necessary to perform professionally within a demanding environment and navigate a challenging and ever-changing landscape.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Langone Health is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

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NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $101,493.51 - $114,400.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here