Human Resources Contact Center & Transactions Manager
 Main Line Health | |
$85,155.20 - $131,913.60
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you are eligible for up to 240 hours of paid time off per year based on your full or part time status. we also offer a number of employee discounts to various activities, services, and vendors... and employee parking is always free!
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| 240 North Radnor Chester Road (Show on map) | |
 Feb 07, 2026 | |
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Could you be Main Line Health's next HR Contact Center & Transaction Manager? Why work as a HR Contact Center & Transaction Manager with Main Line Health? Make an Impact! The HR Contact Center and Transactions Manager is responsible for ensuring the delivery of high-quality HR services, driving continuous improvement in processes, and enhancing the overall employee experience. This role involves overseeing project initiatives, ensuring compliance with relevant regulations and company policies, and architecting innovative and scalable solutions to drive productivity and efficiency. Lead the HR Contact Center and Transactions team to deliver exceptional HR services with a focus on enhancing the employee experience. The manager drives performance against service-level agreements (SLAs), leads and develops a high-performing team, and partners with cross-functional stakeholders to continuously improve HR processes and systems. Develop and Grow Your Career! At MLH, you are encouraged to attend MLH Education & Development Classes that offer a variety of relevant courses, tools, and resources to help achieve your personal and professional goals. On-going feedback and career development are provided by your Manager through the use of performance appraisals and 1:1 communication to further develop yourself professionally. Invest in furthering your education through seeking certifications or advanced degrees by taking advantage of our Tuition Reimbursement! This position is eligible for up to $6,000 per year based upon your Full or Part Time status Get Involved! Join Human Resources related committees help lead projects that impact the system's organizational goals. Join the Team! Like our patients, the Main Line Health Family encompasses a wide range of backgrounds and abilities. Just as each of our patients requires a personalized care plan, each of our employees, physicians, and volunteers, bring distinctive talents to Main Line Health. Regardless of our unique design, we all share a purpose: providing superior service and care. Position-Specific Benefits include: You are eligible for up to 240 hours of paid time off per year based on your Full or Part Time status. We also offer a number of employee discounts to various activities, services, and vendors... And employee parking is always free! Position: Hr Contact Center & Transaction Manager Shift: Days Experience: Minimum of 5+ years of experience working in the human resources field required. Minimum of 2+ years' experience working in a human resource service center required. Minimum of 1 year experience in a specialty within HR required. Case management and resolving complex HR issues experience required. Experience with HR systems and reporting. Experience in training and team development. Strong project management skills, with the ability to manage multiple priorities and meet deadlines. Excellent interpersonal and communication skills, with a focus on delivering exceptional customer service. Education: High School Diploma required. Degree in Business or related field preferred Licensures/Certifications: N/A Employee Status: Regular Schedule: Full-time Shift: Day Job Pay Range: $85,155.20 - $131,913.60 Job Grade: 114 | |