Core Quality Manager - Propulsion HVAC & Engine Systems

Stellantis
United States, Michigan, Auburn Hills
May 02, 2026
Job Specific Duties: Lead the following tasks for NA: Track "Status to Target" for PHES Issue Management KPI. Escalate Top issues to ensure Timely Problem Resolution Track "Status to Target" for PHES 3MIS Warranty KPI. Monitor & collaboratively address 3MIS & 12MIS upticks Monitor PHES 1MIS Field Early Warranty & Customer Surveys for New Emerging Issues Assist PHES Engineering & other stakeholders in Issue Identification & Resolution by providing required warranty claim & all pertinent quality information Regularly monitor SIRIUS for issues assigned to HEPQ, be an active participant of the Decision Making Group & collaborate with stakeholders to document solutions Responsible for Issue Management. Escalate & seek help to stay within target Ensure all Critical Issues & CCD/CN derivative Lessons Learned are captured Engage with PQMs on PSK Project Deliverables at critical Project milestones Collaborate, prepare & present following HEPQ Scorecards to PHES leaders Global & Regional (includes Overall, Design, Aging, SQ) Key Asset Engine Based (for each Region) Total Warranty Spend Identify & discuss Regional Top PHES issues at the escalation meeting Conduct regular Issue Resolution touchpoints with stakeholders Immediate Deliverables: Lead the following tasks for NA: Facilitate immediate disposition of uncontained Serial Life & Product Development issues Work with PHES Engineering & facilitate quick resolution of PHES Design issues Actively participate in Warranty Improvement Initiatives & report-outs Position Requirements: Bachelor's Degree in Engineering or related field Minimum of 8 years experience in Automotive Product Development or Quality Demonstrated knowledge of Quality Tools & Processes (Root Cause Analysis) Proficient in SharePoint, PowerBI, Excel (Advanced), PowerPoint & Problem Solving Excellent written & verbal communication skills. Professional & positive attitude. Able to work under pressure, stay organized & meet deadlines Preferred Requirements: Demonstrated Six Sigma certification Minimum of 10 years Automotive experience in Product Development or Quality "Hands-On" experience in GIMS, Quantic, PowerBI, Palantir, Auros etc. System / Component knowledge of PHES (HVAC, Fuel, Exhaust, Cooling, Intake) Job Specific Duties: Lead the following tasks for NA: Track "Status to Target" for PHES Issue Management KPI. Escalate Top issues to ensure Timely Problem Resolution Track "Status to Target" for PHES 3MIS Warranty KPI. Monitor & collaboratively address 3MIS & 12MIS upticks Monitor PHES 1MIS Field Early Warranty & Customer Surveys for New Emerging Issues Assist PHES Engineering & other stakeholders in Issue Identification & Resolution by providing required warranty claim & all pertinent quality information Regularly monitor SIRIUS for issues assigned to HEPQ, be an active participant of the Decision Making Group & collaborate with stakeholders to document solutions Responsible for Issue Management. Escalate & seek help to stay within target Ensure all Critical Issues & CCD/CN derivative Lessons Learned are captured Engage with PQMs on PSK Project Deliverables at critical Project milestones Collaborate, prepare & present following HEPQ Scorecards to PHES leaders Global & Regional (includes Overall, Design, Aging, SQ) Key Asset Engine Based (for each Region) Total Warranty Spend Identify & discuss Regional Top PHES issues at the escalation meeting Conduct regular Issue Resolution touchpoints with stakeholders Immediate Deliverables: Lead the following tasks for NA: Facilitate immediate disposition of uncontained Serial Life & Product Development issues Work with PHES Engineering & facilitate quick resolution of PHES Design issues Actively participate in Warranty Improvement Initiatives & report-outs At Stellantis, we assess candidates based on qualifications, merit, and business needs. We welcome applications from all people without regard to sex, age, ethnicity, nationality, religion, sexual orientation, disability, or any characteristic protected by law. We believe that diverse teams reflect our identity as a global company, enabling us to better address the evolving needs of our customers and care for our future.