Microsoft AI Business Process Solution Specialist

Microsoft Elevateis a global initiative designed to empower mission-driven organizations and individuals to thrive in the AI-powered economy. Launched this year, Elevateconsolidatesand expands upon the work of Microsoft Philanthropies and the Tech for Social Impact team, bringing together technology support, donations, sales, and skilling programsfor schools, community colleges, nonprofits, and underserved communities. At its core, Elevate is about putting peoplefirst - assuringthat artificial intelligence enhances human potential rather than replacing it.

Our purpose is to empowerK12s,CommunityColleges, and Nonprofitorganizationsto transform the way they work by harnessing the full potential of artificial intelligence. We guide customers through the evolving digital landscape, enabling them to unlock new opportunities, enhance productivity, and deliver exceptional employee and customer experiences. By integrating advanced AI capabilities across devices, cloud platforms, and everyday business applications, we help organizations realize seamless, innovative, and secure solutions that drive sustained growth and success in the AI era.

AsanEDUfocusedMicrosoft AI Business Process Solution Specialist, you will helpK12School Districts, Departments of Education and Community Collegestransform their business processes and technology to adapt and thrive in today's data-drivenAIAge.You will form strong relationships with C-Suite executives and Business Decision Makersamongour top customers and help them solve their business challenges through long-term, consultative partnerships. You will help them achieve their business goals by bringing industry-relevant business value insights andinnovative, industry-leadingsolutions to enable their end-to-end business transformations. You will organize and lead the entire sales process, from account planning to closing the sale.The specialist is a seller whorequiresa solid understanding ofAIBusinessProcess Solutions focused onDynamicsCRM,ERPand thePower Platform.You willalsobe responsible fordelivering the One Microsoft narrative, competitive differentiation, customer centric pitch,businessvalue propositionand outcomes,and compelling proposals with commercial options.You will be part of a dedicated sales community supported by your adjoiningaccountteammates and support teams.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

• Partner withand leadAccount Planning Team on Account PlanforAI Business Processopportunities, including decision maker identification and solution play selection.

• Establish and build C-Suite and Business Decision Maker (BDM) relationships as an industry aligned Business Applications solution expert.

• Build &maintain the requiredrange of qualified pipeline coveragefor rolling 4 quartersthrough digital-first seller tools

• DelivertheOne Microsoft narrative and solution pitches toC-Suite executives and Business Decision Makers.

• Orchestrate business value + technical solution demos toalign with thecustomers'desired business outcomesand solution requirements.

• Manage long-term contract renewalswith existingaccountsto ensure long-term satisfaction andsuccesses.

• Actively and regularly engage in sales community calls/channels and share learnings and best practices.

• Master's Degree in Business Administration (i.e., MBA), Information Technology, Information Security, or related field AND 6+ years experience in technology-related sales or account management
  • OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 8+ years experience in technology-related sales or account management
  • OR equivalent experience.
• 4+ years solution or services sales experience.
• 2+ years experience selling into one of the following industries: Financial Services, Manufacturing, Healthcare, Retail and Government
• Deep understanding of CRM and/or ERP applications including Marketing Automation, Sales Automation, Relationship Sales, Customer Service, Field Service, Finance, Supply Chain Management and Commerce and how they translate into business impact and value