Banquet Captain (Multiple Positions) (Catering) (Student Unions)

Join the heart of campus life at the University of Arizona Student Unions, where culinary creativity meets community. The Arizona Student Union is looking to hire multiple Banquet Captains to join our Catering team. Ready to make an impact in a supportive and team environment? The Banquet Captain is responsible for the supervision and execution of catered functions; including service, food preparation, equipment use and food safety practices.

Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!

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• Responsible for
  all aspects of assigned events, from preparation to post event clean up.
• Lead, train and
  motivate banquet staff to ensure efficient and quality service.
• Assign roles,
  monitor progress and ensure event meets client expectations
• Serves as a
  point of contact for the client and/or host.
• Assist in the
  training and mentoring of food service staff.
• Greets and
  welcome guests, assist with seating and food service.
• Coordinates
  orders and table service.
• Address any
  unexpected changes such as increase in attendees, changes in dietary
  restrictions and staffing adjustments.
• Partner with
  the Event Planning team to ensure exceptional customer service.
• Serve food and
  beverages to guests efficiently, ensuring proper presentations and timing.
• Identify and
  anticipate potential issues during events and proactively resolve them.
• Promptly and
  professionally address customer complaints and work to find a resolution.
• Monitor and
  maintain banquet supplies.
• Ensure all
  supplies are in good working condition before each event and request replacements
  as necessary.
• Ensure safe
  handling of food and sanitation of equipment.
• Additional
  duties as assigned.

Knowledge,
Skills and Abilities:

• Knowledge of
  Banquet Operations, setups and food service.
• Ability to
  effectively communicate with a diverse range of clients and colleagues.
• Ability to work
  in a fast-paced stressful environment.

Physical
Requirements:

• Ability to move,
  transport and lift a maximum of 50lbs.

This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.

• High school
  diploma or high school diploma equivalency is required.
• Five years of
  relevant experience, or equivalent combination of education and work
  experience.
• Ability to drive according to the University Fleet Safety Policy.
• Must be able to work
  evenings, days, holidays and weekends.

• Experience with high volume, off site banquet and catering operations.