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Secretary Level 3 - College of Arts, Sciences and Education

Ferris State University
United States, Michigan, Big Rapids
1201 South State Street (Show on map)
Jan 25, 2026
Position Title: Secretary Level 3 - College of Arts, Sciences and Education
Location: Big Rapids (Main Campus)
Department:

33000 - CASE Deans Office


Advertised Salary: $20.45; hourly rate pursuant to the FSU and CTA/MEA-NEA Agreement
Benefits:

Comprehensive benefits package (Health Care, vacation, etc.) Please see the following link for a list of benefits offered with this position.

Clerical Tech Association (CTA)


FLSA: Non-Exempt
Temporary/Continuing: Continuing
Part-Time/Full-Time: Full-Time
Union Group: Clerical-Technical Association (MEA-NEA)
Term of Position: 12 Month
At Will/Just Cause: Just Cause
Summary of Position: The College of Arts, Sciences and Education seeks applications for a Secretary Level 3 position to perform a variety of independent complex duties to include, but not limited to, graduation, orientation, and articulation processes, as well as other academic processes in the college. Candidates should have a high level of accuracy, organization and attention to detail in a high volume working environment, as well as the ability to effectively communicate, both orally and in writing, to both internal and external constituents.

The anticipated start date for this position February 2026.
Position Type: Staff
Required Education: Bachelor's degree or equivalent combination of education and work experience.

The requirements listed above are representative of the knowledge, skill, and/or ability required. Any equivalent combination of education, training, and experience which provides the required knowledge, skills, and abilities may be considered. Equivalency for education is two years of work experience equals one year of education.
Required Work Experience: Two years of full-time advanced secretarial office experience. Strong computer knowledge, including proficiency in Microsoft Office software, including database management. Two years part-time is equivalent to one year full-time.
Required Licenses and Certifications:
Physical Demands:

  • Office Environment
  • Moving
  • Reaching
  • Sitting
  • Twisting
  • Repetitive movement
  • Standing


Additional Education/Experiences to be Considered: Higher education work experience.
Strong experience with Banner, Webfocus, and Degree Works (MyDegree) software systems. Experience with graduation audit processes or other academic auditing processes.
Essential Duties/Responsibilities: 1. Perform any/all duties as defined in Secretary, Levels I and II position descriptions.
2. Coordinate intra-unit operations, procedures and activities with other secretarial/clerical personnel to maintain consistency in the application of policies and procedures.
3. Answer inquiries from a variety of internal and external sources, and provide explanation and interpretation of the policies, practices and procedures of a large department and/or major division.
4. Review and interpret incoming mail and assemble files and other related materials to facilitate response by supervisor.
5. Initiate correspondence requiring an understanding of the unit's activities, policies and procedures.
6. Collect and tabulate complex data from a variety of sources.
7. Maintain related records and reports for a major division.
8. Produce correspondence, reports, and other documents utilizing computer software programs such as word processing, spreadsheets, database, and file management.
9. Input, retrieve, download, merge and output information utilizing a computer to access various software programs and systems.
10. Regularly deal with sensitive and confidential matters.
11. Abstract information from books, professional journals, reports and other source documents.
12. Interview, recommend for hire, train and direct lower-level non-bargaining clerical employees.
13. Support, promote, and develop university student enrollment and retention initiatives.
14. Cultivates an environment of belonging that values, respects, supports, and celebrates individual similarities and differences, allowing students, faculty, and staff to thrive authentically.
16. Any other duties assigned within the position classification area.
Marginal Duties/Responsibilities: 1. Review, revise and/or develop brochures, announcements, etc. for special events.
2. Provide back-up assistance for other clerical positions.
3. Attend meetings and conferences in absence of supervisor.
Skills and Abilities: 1. Operate a variety of office machines and equipment such as computer, facsimile,
copier, calculator, to include making minor adjustments (requires some mechanical
aptitude).
2. Use computer software such as word processing, spreadsheets, and database.
3. Input, retrieve, download, merge and output information from various software
programs and systems.
4. Perform basic mathematical operations with accuracy.
5. Utilize the rules of proper grammar, correct spelling and punctuation, and correct
arrangement of information.
6. Take dictation at the rate of 90 wpm and transcribe accurately (maximum of three errors).
7. Plan, organize and make sound judgments and decisions.
8. Communicate effectively with a variety of students, faculty, staff, and visitors in a variety of situations.
9. Interpret student problems and direct students to the proper resource.
10. Monitor and maintain budget records and reports for a major division.
11. Supervise, direct and train others in the performance of the characteristic duties.
12. Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
Required Documents:

  • Cover Letter
  • Resume


Optional Documents: Copy of unofficial transcripts, if college indicated.
Special Instructions to Applicants: Unofficial Transcript 1 (OPTIONAL): Applicants must attach a copy of unofficial transcript of their bachelor's degree. Transcripts must include the Institution name, applicant name, date degree attained, and degree awarded. Finalists will be required to submit an official transcript.
Initial Application Review Date:
February 6, 2026
Open Until Position is Filled?: Yes
Posting Close Date:
EEO Statement: Ferris State University, an Affirmative Action/Equal Opportunity employer, is committed to enhancing equity, inclusion, and diversity within its community. Ferris offers employment opportunities to qualified candidates seeking careers in a student-focused environment that values opportunity, collaboration, diversity and educational excellence. Learn more about the Ferris Mission and community at ferris.edu. The University actively seeks applications from women, minorities, individuals with disabilities, veterans, and other underrepresented groups. For more information on the University's Policy on Non-Discrimination, visit: Ferris Non-Discrimination Statement.
Click here to learn more about working at FSU and KCAD.
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