Senior Director, Inside Plant (ISP)

Charter Communications
United States, New York, East Syracuse
Jan 15, 2026
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Are you motivated to lead technical teams and ensure reliable product delivery for customers? As Senior Director of Inside Plant Operations at Spectrum, you will guide a high-performing team, oversee critical plant operations, and drive operational excellence in alignment with company goals. Your leadership will directly support the stability and success of our technology infrastructure, making a lasting impact on how Spectrum delivers service every day. HowYou'llMake an Impact Develop an effective Inside Plant Leadership team and assist them with developing their direct reports as to drive a high-performance culture and environment Lead a structured and disciplined work team to produce exceptional results delivering the customer experience Oversee designated inside plant operations which include facilities & electronics, powering, cooling, cabling, FCC Compliance and provide direct hands-on support for other Technology Operations teams for all Headends and Hubs Provide engineering operational support and direction for new or existing technologies and current operational initiatives Evaluate and consult with all levels of leadership regarding technical operations, strategic planning, Construction, Systems techs and Technology Operations Direct quality control programs for engineering operations and consistent operational procedures Ensure current procedures and tests are performed in accordance with Spectrum Policy and Federal Communication Commission Standards Oversee and ensure the maintenance of records as required by Spectrum Policy, Federal Communications Commission and other government agencies Ensure adherence to company TQA policies Direct capital budget process for ISP within Region, execute approved budget plan Lead and participate in succession planning Working Conditions Office environment Exposure to moderate noise levels Travel Required WhatYou'llBring to Spectrum Required Qualifications Education Bachelor's degree in engineering or related field, or equivalent experience Experience 10+ years of engineering experience 10+ years of management experience 8+ years of project management experience Skills Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner Advanced knowledge of company products and services Advanced Knowledge of HFC Ability to handle multiple projects and tasks, make decisions and solve problems while working under pressure, and supervise and motivate others Ability to use personal computer and software applications Extensive knowledge of all FCC compliance reports and other rules and regulations Comprehensive understanding of applicable local and state rules and regulations Comprehensive understanding of OSHA rules and regulations, both federal and state Comprehensive understanding of HVAC and power distribution systems Knowledge of Analog Transmission Line Theory, Electronic theory, Fiber Optic theory, Federal Communications Commission regulations, and National Electric Code and National Electric Safety Code Organized and able to manage multiple initiatives Must lead by example / mentor Proven leader with progressive responsibility #LI-MA1 EIP800 2026-68097 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $126,300.00 and $223,900.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.