Insurance Market Conduct Examiner Trainee

Would you like to join forces with an agency whose goal is to protect Pennsylvania's insurance consumers through fair and effective regulation of the marketplace? The Pennsylvania Insurance Department is excited to welcome detail-oriented and enthusiastic Insurance Market Conduct Examiner Trainees who are ready to embark upon a fulfilling career path. Advance your professional achievements and acquire new specialized skills as you learn about all sections of a market conduct exam from start to finish!

As an Insurance Market Conduct Examiner Trainee, you will learn how to participate in market conduct examinations in order to determine if companies are operating in compliance with Pennsylvania's statutes and regulations. Examinations may take place on-site at insurance companies, in-house at the Insurance Department's office, or while teleworking from home. Work involves learning how to review insurance companies' files and electronic records, such as policy forms, claims, consumer complaints, underwriting and rating practices, marketing and sales materials, producer licensing, operations and management, and policyholder services information to determine compliance during the course of a market conduct project. You will be responsible for identifying violations of statutes, regulations, and adjudications; ensuring examiners involved in the project secure and retain copies of documentation and evidence to support findings of violations; and evaluating claims processing procedures, ensuring producers possess appropriate and valid licenses. You will also have the opportunity to prepare detailed reports of findings, identify any deficiencies, and provide specific recommendations for corrective actions. Excellent communication skills are vital, as you may also be required to provide testimony during administrative hearings to further support findings.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 7:30 AM to 4:00 PM, Monday - Friday, with a 60-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time, up to 3 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $51,971.00 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Four years of paraprofessional experience in insurance, risk management, business administration, public administration, public policy, finance, economics, or accounting; or
• A bachelor's degree in insurance, risk management, business administration, public administration, public policy, finance, economics, accounting, or a related area; or
• An equivalent combination experience and training.
• Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.