Aging Care Manager 3 (Local Government) - Allegheny County Area Agency on Aging

Do you have a passion for helping others? If so, Allegheny County Department of Human Services (DHS), Area Agency on Aging (AAA) may have the perfect opportunity for you! We are in search of a hard-working, forward-thinking Aging Care Manager 3 who is dedicated to helping assist our residents 60 years of age and older, live safe, healthy, and when possible independent lives. This is a rewarding position responsible for providing technical support to staff, providers, and subcontractors as well as investigating complaints of abuse and/or neglect. Take pride in the work you do and apply with us today!

The Aging Care Manager 3, Department of Human Services (DHS), Area Agency on Aging (AAA), Older Adult Support Bureau, Care Management Unit, under the general direction of the Casework Supervisor, is responsible for comprehensively evaluating the needs of older adults, identifying unmet needs and gaps in services, developing service (care) plans and managing the complexity of needs and specialized services for older adults.

The Aging Care Manager 3 is also responsible for monitoring service offerings, programs and wait lists associated with the delivery of service to older adults in the community. Responsibilities also include care managing, providing consultation, training and case conferencing with contracted care management agencies regarding complex cases and reviewing contracted care management agencies responsiveness to consumer needs and adherence to care management policies, procedures and processed relative to the provision of social services.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:30 AM to 8:30 PM, Monday - Friday, with a 60-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time, up to two days per week after six months of employment. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Pittsburgh. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as an Aging Care Manager 2 or Aging Program Assessor; or
• One and one-half years of professional human services, law enforcement, or nursing experience; and a bachelor's degree in social sciences, behavioral sciences, human services, or a closely related field; or
• An equivalent combination of experience and training which includes six months of professional human services, law enforcement, or nursing experience.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• Hiring preference for this vacancy may be given to candidates who live within Allegheny County. If no eligible candidates who live within Allegheny County apply for this position, candidates who reside in other counties may be considered.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.