Assistant IT Project Manager

For more than55 years, Family Health Centers of San Diego's (FHCSD) mission has been to provide caring, affordable, high-quality health care and supportive services to everyone, with a special commitment to uninsured, low-income and medically underserved persons.

FHCSD is one of the top 10 largest federally qualified health centers (FQHCs) in the country. We operate more than 90 sites across San Diego County, including 29 primary care clinics, 23 behavioral health facilities, 10 physical rehabilitation clinics, nine dental clinics, five vision clinics, four outpatient substance use treatment programs, three mobile medical units, two mobile counseling centers, two urgent care centers, and a pharmacy.

Our staff provides care to over 227,000 patients each year, of whom 91% are low-income and 29% are uninsured. FHCSD provides care to all. Services include, but are not limited to adult care, chronic disease management, pediatrics, comprehensive women's care including obstetrics, dental, vision, case management, physical rehabilitation, speech therapy for children, vaccinations, infectious diseases, behavioral health, substance use counseling and a host of specialty services including cardiology, podiatry, endocrinology, dermatology, among others. FHCSD also offers supportive services to those who are unsheltered and in need of intensive case management.

The breadth of our clinic locations, services and programs has grown over the last five decades, making us the largest community clinic provider of health care to the uninsured in the county and one of the top 10 largest community clinic organizations in the nation. We are also the largest health care safety-net provider, largest school-based health care provider and the largest mental health provider in the San Diego region.

Job Roles

• Conduct rigorous analysis of project mission, goal, tasks, and resource requirements.
• Provide input in facilitating project components related to the project mission, goal, tasks, and resource requirements.
• May participate in the design and/or testing phases of the project.
• Collect and analyze data in developing, defining, and executing project plans, scope, activities, and schedules.
• Ensure data collected on customer requirements is clearly defined and communicated.
• Escalate project issues and ideas to appropriate stakeholders with clarity, timeliness, and professionalism as necessary.
• Assist in the resolution of conflicts within and between projects or functional areas.
• Develop and define methods to monitor project and area progress.
• Develop and maintain policies and procedures related to project scope.
• Develop and define service levels and customer requirements.
• Conduct research and provide input related to project budget and resource allocation.
• Provide support through analysis, evaluation, targeted advice, and/or coordination relative to assigned projects and special requests.
• Track action items, enter related data/decisions into the tracking system,
• Provide recommendations and written reports defining plans, problems, and resolutions to appropriate levels of management.
• Perform other duties as assigned.

Requirements:

• A bachelor's Degree or equivalent combination of education and experience that provides the skills, knowledge, and ability to perform the essential job duties is required.
• Master's Degree preferred.
• A professional certification in a related area is preferred.
• Traveling between sites and other locations is required as an essential function of the job. Must have a car, a valid California driver's license, and proof of minimum levels of car insurance as required under California law, although limits of $100,000 are recommended. An acceptable driving record is also required. California law requires all drivers to obtain a valid California driver's license within ten days of establishing residency. Mileage and other reimbursements are governed by policy.

Experience/Specialized skills (including Language)

• 5 years of experience related to project support in an IT, academic, or healthcare setting preferred.
• Basic project management skills to include the ability to plan projects, forecast time required, organize internal and external resources, and ensure the project meets deadlines.
• Demonstrated ability to build relationships, deal with aggressive timelines, and set and communicate expectations to all stakeholders.
• Demonstrated ability to maintain good working relationships with employees, coworkers, and internal departments.
• Excellent written and verbal communication skills, including time management skills.
• Proficient user of the Microsoft Office suite of applications preferred.
• Experience with project management tracking systems/software preferred.
• Proven ability to rationalize problems and use judgment and innovation to define clear and concise solutions.
• Ability to prioritize multiple projects and be responsive to positive feedback.
• Excellent team-building skills.
• Demonstrated ability related to decision making, process management, and the reporting and analysis of data/metrics.

Rewards:

• Job type: Regular Full Time

• Competitive Salary with Excellent Benefits

• Retirement Plan with Employer Match

• Paid Time Off, Extended Sick Leave, and Paid Holidays

• Medical/Dental/Vision/FSA/Life Insurance

• Employee Discounts and Wellness Programs

We are excited to share that the salary range for this position is:

Information on our extensive benefits package can be found here: FHCSD Wellness - Employee Hub (gobenefits.net)

FHCSD provides Equal Employment Opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training.