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Admitting System Director

HonorHealth
United States, Arizona, Scottsdale
9003 East Shea Boulevard (Show on map)
Dec 24, 2025

Overview

Looking to be part of something more meaningful? At HonorHealth, you'll be part of a team, creating a multi-dimensional care experience for our patients. You'll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more. Join us. Let's go beyond expectations and transform healthcare together. HonorHealth is one of Arizona's largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses six acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With nearly 17,000 team members, 3,700 affiliated providers and close to 2,000 volunteers dedicated to providing high quality care, HonorHealth strives to go beyond the expectations of a traditional healthcare system to improve the health and well-being of communities across Arizona. Learn more at HonorHealth.com.
Responsibilities

Job Summary
Under the direction of the Network Senior Admitting Director, this position plans, manages, and coordinates the activities for multiple admitting departments across the network. Effectively directs inpatient/outpatient admission policies and practices. Reviews admitting department operations to ensure compliance with applicable standards. Works collaboratively with all revenue cycle departments. Interacts with the clinical areas to ensure appropriate patient status is correct. A wide degree of creativity and latitude is expected. Critical responsibilities include achievement of annual and periodic goals for Patient Access, as it relates to the organization's overall financial performance. The position is expected to demonstrate, through plans and actions, that there is a consistent standard of excellence to which all departmental work is expected to conform. Such a standard should be based on establishing and maintaining a constancy of purpose, focusing on continuous improvement within the Director's area of influence, and delivering the highest degree of quality service possible
Essential Functions
  • Provides leadership in the development of performance standards for department personnel. Oversees all employees on their performance in a professional and timely manner. Collaborates with the supervisory team to assess and allocate staff resources on a daily basis based on volumes. Takes an active role in the selection of new staff. Initiates changes in classification, salary action, promotion, transfer, and termination. Settles employee problems and administers appropriate disciplinary action when necessary. Promotes teamwork within the department. Routinely meets with the supervisors.
  • Implements and coordinates procedures based on the policies and procedures of the department assuring compliance with accreditation organizations and standards. Ensures processes are consistent across all facilities. Reviews and analyzes reports, records, and directives and works collaboratively to obtain data required for planning department activities. Plans, manages, and coordinates related revenue cycle activities in order to admit, register, and discharge patients in an expeditious and professional manner.
  • Assures a working knowledge of Federal and State regulations and reimbursement (Managed Care, Medicare, and Medicaid).
  • Ensures that all admitting points of service foster effective public relations with internal and external customers. Works closely with all stakeholders as they apply to the admitting areas.
  • Develops budgets for the departments and allocates funds within budget limitations to accomplish objectives. Monitors variances against budget on an on-going basis. Ensures accurate daily/monthly statistical reports are compiled as requested.
  • Monitors and ensures that all system changes/upgrades are implemented in an effective and successful manner. Maintains working knowledge of all applications used by Admitting staff.
Education
  • Bachelor's Degree in Accounting or Healthcare Management - Preferred
  • Bachelor's Degree or 4 years' work related experience - Required
Experience
  • 5 years in Admitting/Registration - Required
  • 5 years Supervisory or Manager experience. - Required
  • 7 years Hospital or Revenue Cycle - Preferred
Licenses and Certifications
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