FACILITIES PERFORMANCE ANALYST

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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Summary

The Facilities Performance Analyst will play a pivotal role in evaluating and optimizing the facility department's performance, identifying areas for improvement and implementing solutions to maximize department efficiency. Conduct performance analysis to identify areas of improvement in systems, processes and products. Analyze trends and make recommendations for process improvements to inform leadership's decision-making. This position will be managed by the Sr. Facilities Manager - Industrial Operations, will not have direct reports.

Location: Mobile, AL (ONSITE)

Primary Deliverables

* Focus on collecting, analyzing and reporting regularly to Sr. Facility Manager - Industrial Operations on all department priorities. (30%)

* Support for a purposeful environment to realize standardized and consistent service delivery, information symmetry, enhanced communication, accountability and prioritization alignment, clear roles and responsibilities, alignment across FMRE organization, risk mitigation and relationship management. (30%)

* Focus on developing strong client relationships and to synthesize client needs to support a tailored suite of integrated portfolio services. (10%)

* Oversight on providing a consistent consolidated reporting process. (10%)

* Analytical approach to reporting on data from all FMRE tools. Expertise and ownership in analyzing data in tools and reporting out regularly per requests from FMRE leadership team. (10%)

Ownership on ensuring solutions are successfully implemented by removing roadblocks or facilitating reprioritization conversations among relevant stakeholders through connecting with FMRE leadership team. (5%)

* Access to the broader JLL platform to deliver portfolio specific insights, best practices, and subject matter expertise. (5%)

Additional Deliverables

* Prepare reports and control expenditures in accordance with budget allocations.

* Assists in development, implementation and maintenance of new and existing standards of practice for operational management activities

* Provides counsel to Workplace leadership and other related functions such as finance, procurement, HR, Security, Health & Safety.

* Coordinates with facility customers and stakeholders and manages those relationships.

* Ensures effective, timely written and oral communication with consultants and internal customers.

* Recommend and manage initiatives to increase and improve service delivery considering both cost and quality.

* Other duties as assigned

Knowledge, Skills, Demonstrated Capabilities

• Working knowledge and application of OSHA, ISO, NFPA, ANSI, and ADA standards required. General knowledge of FAA, EASA, and ICAO standards.

• Current in industry trends, best practices, and technology, ability to read blueprints, construction drawings, and experience with large construction/renovation projects

• Knowledge of estimating, budgeting, and scheduling practices

• Strong knowledge of financial budgeting and scheduling practices

• General knowledge and understanding of quality and process approaches/theory

• Analytical and quantitative skills

• Superior customer service skills and orientation

• Strong written and oral communication skills

• Ability to maintain professionalism at all times under stressful situations

• Ability to plan and manage work under time constraints in a fast paced environment

• Ability to multitask and work without direct supervision

• Strong organizational skills and collaborative style

• Possess effective interpersonal skills and have the ability to work with people at all levels of the organization

Technical Systems Proficiency:

* General office, CMMS, Microsoft Project or similar Project Management software

* Working knowledge and application of OSHA, ISO, NFPA, ANSI, and ADA standards required. General knowledge of FAA, EASA, and ICAO standards.

* Current in industry trends, best practices, and technology, ability to read blueprints, construction drawings, and experience with large construction/renovation projects

Education

• Associates degree in facilities management, building, business or other related field

• Bachelor's degree preferred

Years of relevant experience

* 2+ years of work experience in business analytics, corporate real estate operations or operations analytics

Travel Requirements

May require up to 5% domestic travel

Physical Requirements:

* Vision: able to see and read computer screens and other electronic equipment with screens, able to read documents, reports and engineering drawings.

* Hearing: able to participate in conversations in person and via teleconference or phone and to hear sounds on the production floor including safety warnings or alarms.

* Speaking: able to speak in conversations and meetings, deliver information and participate in communications.

Equipment Operation (personal computer, telephone, copies, and related office equipment and using electronic identification card to enter building floors and internal doors): able to operate most office and personal electronic equipment and some tools.

* Carrying: able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs.

* Lifting: able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs.

* Pushing / Pulling: able to push and pull small office furniture and some equipment and tools.

* Sitting: able to sit for long periods of time in meetings, working on the computer.

* Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving.

* Standing: able to stand for discussions in offices or on the production floor.

* Travel: able to travel independently and at short notice.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without employer sponsorship.

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

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