Supply Chain Project Coordinator

Job Summary

This position is currently dedicated to supporting the Lencore Acoustics contract with Goodwill's Commercial Services. Should the contract change or conclude, the role and responsibilities will be reviewed and adjusted in alignment with organizational needs and opportunities, ensuring continued meaningful work and impact.

The Supply Chain Project Coordinator is responsible for coordinating end-to-end supply chain and production activities in partnership with external customers, with primary responsibility for serving as the operational liaison between Goodwill and Lencore Acoustics. This role oversees inventory accuracy, production planning, purchasing coordination, quality assurance, and supply chain execution to ensure customer service levels, timelines, and quality standards are consistently met or exceeded. The Supply Chain Project Coordinator focuses on cross-functional coordination, customer partnership, and process alignment, ensuring smooth operational flow from material receipt through production scheduling and order fulfillment. Acting as the internal "champion" for Lencore, this position helps ensure customer priorities remain visible, aligned, and well-supported across Goodwill's operations. This position reports to the Supply Chain Management team.

Example Duties and Activities

• Serves as the primary point of contact for production planning, inventory management, and purchasing coordination related to the Lencore contract.

• Oversees and validates accurate receipt, tracking, storage, and reconciliation of materials within inventory management systems.

• Evaluates and maintains production schedules, proactively identifying risks, capacity constraints, or bottlenecks and supporting timely resolution.

• Manages local supply chain logistics in partnership with the customer, including ordering, allocation, delivery, and replenishment of materials to support uninterrupted production.

• Reviews and reconciles inventory data between internal and customer systems to ensure accuracy, transparency, and alignment.

• Coordinates purchasing and material replenishment activities, addressing supply gaps and supporting timely procurement.

• Monitors and supports quality control processes, including spot checks and inbound inspection, to ensure materials and finished goods meet required specifications and standards.

• Supports implementation of engineering changes, product line extensions, and new product launches by coordinating material flow, documentation, and production readiness.

• Partners with Order Processing and Purchasing teams to ensure accurate shipments, returns (RMA), and replenishment cycles.

• Proactively identifies opportunities for process improvement and implements changes to enhance efficiency, accuracy, and throughput. and recommends process improvements to enhance efficiency, accuracy, throughput, and service levels.

• Communicates status updates, risks, and priorities clearly to internal teams and external partners.
  Provides coordination support and functional guidance to warehouse or production staff related to customer priorities and project timelines.

• Performs other related duties as assigned.

Required Competencies

• Degree and Credential Requirements - NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute. We believe in continuous learning and professional development.

• Industry Experience - Demonstrates extensive knowledge of purchasing, production planning, inventory management, and logistics within a manufacturing or contract operations environment. Effectively coordinates multiple workflows, timelines, and stakeholders to support reliable outcomes.

• Building Collaborative Relationships - Builds and maintains positive working relationships with external customers and internal teams. Represents customer priorities with professionalism and accountability.

• Analytical & Problem Solving - Uses data and operational insight to identify issues, support solutions, and improve processes.

• Decision-Making & Independent Judgment: Exercises discretion in resolving operational challenges, prioritizing tasks, and determining when to escalate issues.

• Technical Knowledge - Working knowledge of inventory systems, ERP or production tracking tools, and G Suite/MS Office applications.

• Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual, and non-verbal communication skills, as well as listening skills to comprehend customers' needs. Delivers information in person, in writing, and in a digital world.

• Building Collaborative Relationships - Builds and maintains positive working relationships with external customers and internal teams. Represents customer priorities with professionalism and accountability.

• Innovation - Creates new and better ways for the team to be successful by identifying gaps, evaluating opportunities, assessing risks, and putting ideas into action.

Benefits: Full-time employees may participate in a comprehensive benefits program that includes:

• Continuing education and leadership development as well as tuition reimbursement

• Comprehensive health plan

• Generous paid time off (PTO) and paid holidays

• Sabbatical and parental leaves

• Life, dental and vision insurance

• Short- and long-term disability plans

• Nationally recognized preventive health and wellness program

• Section 125 pretax health spending account, dependent care spending account, and premiums

• Retirement planning options with generous company % match

Mission and Values: click here

Goodwill of Central and Southern Indiana is an EEO Employer/Vet/Disabled employer

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