Mailroom and Shipping Coordinator

JLL
parental leave, paid time off, 401(k)
United States, Minnesota, St. Paul
Dec 23, 2025
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Mailroom and Shipping Coordinator - JLL What this job involves: As a Mailroom and Shipping Coordinator at JLL, you will be responsible for receiving, sorting, processing, and distributing all incoming packages and pallets while managing outgoing shipments through designated freight suppliers. This role requires you to maintain inventory using client inventory systems, process shipping labels for outbound shipments, and utilize SCLogic scanners to scan and record all incoming and outgoing packages for both internal and external operations. You'll prepare and ship non-regulated packages received daily while managing temperature-sensitive shipments and coordinating package delivery to customer work areas that reflects JLL's commitment to operational excellence and client service in mail and shipping operations. What your day-to-day will look like: Package and Shipment Processing: * Receive, sort, process, and distribute all incoming packages and pallets with comprehensive attention to detail * Pick up, process, validate documentation, and handoff to designated freight supplier all client-outgoing packages * Record and label materials while maintaining accurate documentation systems * Prepare and ship all non-regulated packages received daily following established protocols * Process all requests and orders while ensuring timely completion and accuracy Inventory and System Management: * Maintain inventory using client inventory systems with precision and accuracy * Enter Bill of Ladings and process 2Ship shipping labels for outbound shipments * Utilize SCLogic scanners to scan and record all incoming and outgoing packages for internal and external operations * Troubleshoot and fix any issues with Trackpad equipment and software * Use SCLogic data analytics to create reports and report out metrics on incoming and outbound shipping data Quality Control and Operations: * Clearly identify, sort, and manage all good and bad pallet inventories for mail, shipping, and receiving operations * Weigh and record weight of corrugated material and bundle for shipment daily * Report defective materials or questionable conditions to department supervisor * Maintain work area in clean and orderly condition while following prescribed safety regulations Client Service and Coordination: * Prepare courier packages while coordinating pick-up and delivery and confirming delivery/receipt with appropriate stakeholders * Resolve any related shipping issues in timely manner with professional customer service approach * Manage incoming and outgoing temperature-sensitive shipments with specialized handling requirements * Deliver or coordinate pickup of packages to customer work areas while ensuring proper handoff procedures Safety and Emergency Preparedness: * Maintain ability to frequently walk up and down stairs for inspections and emergency procedure practice or implementation * Detect emergency alarms through auditory and visual awareness * Follow all safety protocols while lifting, bending, twisting, and operating manual pallet jack * Ensure compliance with all safety regulations and emergency procedures Required Qualifications: * High school diploma or equivalent * Ability to interact with client personnel with strong customer service and interpersonal skills * Excellent communication skills, both written and verbal, with ability to present information in clear and concise manner * High degree of accuracy required for handling sensitive equipment and proper routing of shipments * Ability to work in fast-paced environment while managing multiple work streams and priorities * Physical ability to lift 50 lbs. repeatedly and perform lifting, bending, twisting motions * Ability to operate manual pallet jack and other warehouse equipment safely * Capability to detect emergency alarms through auditory and visual means Preferred Qualifications: * Computer skills and experience with Microsoft products including Excel, Word, Outlook * Experience with SCLogic or similar tracking and inventory management systems * Background in warehouse, shipping, or mailroom operations * Knowledge of shipping regulations and procedures for various carrier services * Experience with temperature-sensitive shipment handling and protocols Physical Requirements: * Ability to lift 50 lbs. repeatedly throughout the workday * Capability to walk up and down stairs frequently for inspections and emergency procedures * Manual dexterity for operating scanners, computers, and warehouse equipment * Ability to perform lifting, bending, twisting motions while maintaining safety standards Training: Training will be provided depending on specific role requirements and client systems. Location: St. Paul, MN This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without employer sponsorship. Estimated compensation for this position: 20.00 - 24.00 USD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: On-site -St. Paul, MN If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. 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