Fraud Specialist - TEMP

Fraud Specialist

M-F, full time

Bethpage, NY (hybrid)

Temp (4-6 months)

FlexStaff is seeking a Fraud Specialist for our client, a full-service banking institution, located in Bethpage, NY.

JOB RESPONSIBILITIES:

• Independently review, examine, and resolve fraud and merchant dispute claims.
• Monitor member activity and use fraud detection tools to identify and act on potential fraud, escalating emerging trends.
• Contact members as needed to verify information and respond to escalations/complaints.
• Maintain accurate case management systems and monitor fraud tool performance.
• Provide essential support to branches, Contact Center representatives, and other internal fraud/risk teams.
• Participate in risk initiatives and identify potential risk exposures.
• Engage in ongoing training to stay ahead of fraud trends and mitigation strategies.
• Perform other duties as assigned.

QUALIFICATIONS:

• Bachelor's Degree (preferred).
• 1-2 years comparable experience in fraud, loss mitigation, financial crime, risk management, or financial services.
• Solid understanding of banking practices, policies, and regulations.
• Meets requirements for obtaining Certified Fraud Examiner (CFE) and/or Certified Financial Crimes Investigator (CFCI) certifications.
• Strong risk analysis skills.
• Exceptional attention to detail and ability to analyze transaction monitoring rules.
• Strong collaboration skills to work effectively across business units.
• Excellent written and verbal communication skills.
• Professional presentation and demeanor.
• Proven ability to multitask with a high degree of accuracy.
• High level of self-direction and initiative.