Valet Cashier - PM FT

Dallas Hotel

The Omni Dallas Hotel, in the center of the revitalized downtown Dallas, is connected via sky bridge to the Dallas Convention Center and close to restaurants, shops, entertainment and more! The Omni Dallas Hotel is built to meet the U.S. Green Building Council LEED Gold Certification standards, placing it on the forefront of environmental awareness and conservation in the city.

The Omni Dallas Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Dallas Hotel may be your perfect match.

The Valet Cashier is responsible for processing valet parking transactions while delivering exceptional guest service in a luxury hospitality environment. This role supports valet operations across the hotel front drive, cashier booth, office, and event pay stations, ensuring accuracy, efficiency, and a positive guest experience always.

Greet guests in a friendly and professional manner
• Answer questions and resolve basic customer concerns promptly
• Provide clear instructions to guests regarding valet procedures, pricing, and validations
• Accurately process valet parking payments using cash, credit/debit cards, room charges, and hotel POS systems
• Issue receipts, validate tickets, and ensure accurate transaction records
• Balance cash drawers and reconcile payments at the beginning and end of shifts
• Perform basic administrative tasks such as filing, data entry, reporting, and record-keeping
• Assist with daily revenue reports and event reconciliation
• Scan tickets into POS and cross reference with guest information
• Communicate with supervisors regarding discrepancies or issues
• Operate front drive podium, cashier booths and portable pay stations
• Manage customer lines efficiently while maintaining accuracy and professionalism
• Adapt to high-volume, fast-paced event environments
• Coordinate with valet attendants and event staff to ensure smooth operations
• Follow event-specific procedures, schedules, and protocols
• Follow company policies, cash-handling procedures, and security guidelines
• Maintain a clean and organized work area in all assigned locations

• Must have excellent communication skills.
• Previous customer service experience required, in hospitality strongly preferred.
• Must be able to work well under pressure, in a fast-paced environment.
• Must have flexible availability, including days, nights, weekends and holidays.
• Ability to stand for extended periods, up to 8 hours, and work outdoors

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.