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MA - Ortho

Presbyterian Healthcare Services
life insurance, vision insurance, paid time off, long term disability
United States, New Mexico, Santa Fe
Dec 23, 2025

Location Address:

4801 Beckner Road , Santa Fe, New Mexico 87507, United States of America

Compensation Pay Range:

Minimum Offer $:

17.46

Maximum Offer for this position is up to $:

25.96

Job Description:

Direct Care Activities:
*Responsible for performing medical assistant procedures after completion of competency within organizations MA scope of work, under the supervision of a provider and PHS policy.
*Prepares patient for rooming and exam
*Prepares and administers medications and immunizations
*Suture/Staple removal and dressing changes
*Collects and prepares laboratory specimens
*Provides basic education to patients
*Sets up aseptic and sterile procedures
*Performs office-based procedures
*Performs basic foot care
*Assists with additional procedures as determined by provider
*Participates in the orientation of new hire MAs
*May perform regulatory audits
*Assists with visit closure
*Participates with care team to meet patient care and clinic needs.
*May perform scribe duties after completing PMG scribe training
*Performs other duties as directed
Indirect Care Activities:
*Responsible for Kanban system for stocking exam and procedure rooms.
*May perform supply ordering as directed
*Maintains a clean, organized, safe, well-stocked environment, and follows infection prevention and regulatory standards
*Participates with care team to meet patient care and clinic needs.
*Provides support for clerical functions when needed.
*Manages patients calls and in-basket messages
*Schedules patient appointments according to guidelines
*Monitors providers schedule to identify no shows for rescheduling.
*Manages prior authorization for durable medical equipment, diagnostics, medications and/or specialties
*Manages referrals for diagnostic testing or specialist
*Manages and maintains tracking of Advanced Directives, FMLA, and other patient forms. Customer Service and Caring Practices:
*Uses cares principles as well as good listening, oral and interpersonal communication skills.
Teamwork:
*Participates on interdisciplinary team to meet patient care and clinic operation needs.
Visit Navigation:
*Prepares patient for the visit using established patient preparation guidelines, collecting appropriate and accurate data, and providing all aspects of primary support to the provider
Message Management/Test Result Notification:
*Responsible for taking patient calls and initiating Telephone Encounter(s) for the providers and care team.
Communication:
*Communicates pertinent patient data to provider, keeping them informed of issues and concerns regarding patients or the environment
Equipment and Procedures:
*May serve as a point of care trainer within the clinic setting
*Uses equipment and performs patient care procedures in a safe, competent manner according to defined standards of practice
Quality Improvement:
*Works collaboratively with the care team to meet process improvement goals and clinical quality metrics
Customer Service and Caring Practices:
*Applies customer service principles as well as good listening, oral and interpersonal communication skills.
C.A.R.E.S Commitments:
Demonstrates CARES Commitments:
*Collaborative
*Be Accountable
*Respect
*Engage
*Serve in all endeavors related to job responsibilities

Additional Job Description:

*High school diploma or equivalent required
*Six months of MA experience or successful completion of a Medical Assistant or Nursing Assistant program from an accredited school required
*Successful completion of Presbyterian MA Advanced Skills Training within 90 days of hire
*BLS (AHA, Red Cross or ASHI Healthcare Provider) required within 90 days of hire
*Maintains current certifications in required emergency response trainings (i.e. BLS)
*Completes all Organizational, Department of Nursing and Department-Specific competency training/requirements within specified timeframe.
Orthopedic and Podiatry Departments Only:
*ROT Registered Orthopedic Technologist A Required within 12 months of hire.
UPDATED 8/21/24

Type of Opportunity:

Full time

FTE:

1

Job Exempt:

No

Work Shift:

Weekday Schedule Monday-Friday (United States of America)

Summary:

Provides primary support to the provider by proactively anticipating the provider needs, preparing the patient for the visit using established patient preparation guidelines, maintaining efficient patient flow, and assisting the provider with treatments and procedures. Performs procedures with completed and documented competency, within organizations MA scope of work, PHS policy and under the supervision of a provider. Administers approved medications under the order and supervision of the provider. Provides support for clerical functions to include scheduling, referrals, and prior authorizations. Performs activities to maintain a clean, stocked, safe, and well-organized patient care environment. Provides in-basket support with the EMR.

Benefits are effective day-one (for .45 FTE and above) and include:

  • Competitive salaries
  • Full medical, dental and vision insurance
  • Flexible spending accounts (FSAs)
  • Free wellness programs
  • Paid time off (PTO)
  • Retirement plans, including matching employer contributions
  • Continuing education and career development opportunities
  • Life insurance and short/long term disability programs

About Us

Presbyterian Healthcare Services is a locally owned, not-for-profit healthcare system ofnine hospitals, a statewide health plan and a growing multi-speciality medical group. Founded in New Mexico in 1908, it is the state's largest private employer with approximately 11,000 employees.

Presbyterian's story is really the story of the remarkable people who have chosen to work here. Starting with Reverend Cooper who began our journey in 1908, the hard work of thousands of physicians, employees, board members, and other volunteers brought Presbyterian from a tiny tuberculosis sanatorium to a statewide healthcare system, serving more than 700,000 New Mexicans.

Presbyterian Santa Fe exists to improve the health of patients, members and the communities we serve in Northern New Mexico. Through our commitment to these communities, we are expanding choice, enhancing quality and elevating the patient experience.

About New Mexico
New Mexico's unique blend of Spanish, Mexican and Native American influences contribute to a culturally rich lifestyle. Add in Albuquerque's International Balloon Fiesta, Los Alamos' nuclear scientists, Roswell's visitors from outer space, and Santa Fe's artists, and you get an eclectic mix of people, places and experiences that make this state great.

Cities in New Mexico are continually ranked among the nation's best places to work and live by Forbes magazine, Kiplinger's Personal Finance, and other corporate and government relocation managers like Worldwide ERC.

New Mexico offers endless recreational opportunities to explore, and enjoy an active lifestyle. Venture off the beaten path, challenge your body in the elements, or open yourself up to the expansive sky. From hiking, golfing and biking to skiing, snowboarding and boating, it's all available among our beautiful wonders of the west.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

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