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At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.
Senior Account Manager - Global Trip Support (Account Executive III)
Location: Webster, TX (Remote) | Travel: Moderate, including international trips Join a team that powers global aviation. At World Fuel Services, we're looking for a seasoned Senior Account Manager to lead strategic relationships with top-tier aviation clients. This is a high-impact role focused on delivering exceptional trip support services, driving customer satisfaction, and expanding our footprint in international aviation operations.
What You'll Do
- Own the Relationship: Serve as the primary point of contact for a portfolio of high-value clients, ensuring seamless trip execution and unmatched service.
- Deliver Excellence: Lead quality assurance for all client trips, proactively resolving issues and ensuring operational precision.
- Be the Expert: Provide consultative support on WFS Trip Support products and services, acting as a trusted advisor to clients and internal teams.
- Drive Growth: Present and promote our full suite of services to existing and prospective clients, identifying opportunities to deepen engagement.
- Lead Collaboratively: Coordinate with operational teams, disseminate client-specific requirements, and ensure alignment across departments.
- Support Around the Clock: Provide after-hours and weekend support when needed, ensuring continuity and responsiveness.
- Represent WFS: Travel to meet clients, lead presentations, and represent the company at industry events and meetings.
What You Bring
- Experience: 10+ years in aviation operations or trip support, with a proven track record of managing complex client relationships.
- Education: Bachelor's degree preferred; equivalent experience considered.
- Industry Knowledge: Deep understanding of flight planning, meteorology, and global aviation operations.
- Customer Focus: Strong customer loyalty and relationship-building skills.
- Leadership: Ability to guide cross-functional teams and influence outcomes.
- Communication: Confident, diplomatic, and persuasive in high-pressure situations.
- Detail-Oriented: High attention to detail and commitment to operational excellence.
Why Join Us?
- Be part of a global leader in aviation services.
- Work with elite clients and high-impact operations.
- Enjoy a dynamic, collaborative, and growth-focused environment.
- Make a real difference in how aviation moves around the world.
#WFS #LI-JH1
World Kinect is an equal
opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
World Fuel Services, Inc.
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